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UTM 425 active/passive 8.309=>9.1 upgrade

Just reporting my recent experience. Active/passive cluster of UTM425 / ASG425 rev4, running 8.309. Downloaded and installed 9 with no problems or dropped packets, but this cluster is very minimally configured. Ran through all of the Up2Dates and it's installing 9.10016 right now. So far, so good, but I'm holding my breath at least for the next week or so.

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0 BrianRobison over 12 years ago

First issue encountered. I have SUM4 which I used with this firewall with no problem before the upgrade. I went to Webadmin to the firewall from SUM4 and got this error, "RPC call to get device.sso failed: #10500 - No suitable role found". Googled and found this solution at https://community.sophos.com/products/unified-threat-management/astaroorg/f/61/t/56973 . Basically disabled Central Admin on the firewall, waited 10 seconds, then re-enabled, and it works now. Props to mameier1234 for the solution.
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0 BrianRobison over 12 years ago

First issue encountered. I have SUM4 which I used with this firewall with no problem before the upgrade. I went to Webadmin to the firewall from SUM4 and got this error, "RPC call to get device.sso failed: #10500 - No suitable role found". Googled and found this solution at https://community.sophos.com/products/unified-threat-management/astaroorg/f/61/t/56973 . Basically disabled Central Admin on the firewall, waited 10 seconds, then re-enabled, and it works now. Props to mameier1234 for the solution.
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