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Upgrading to Mail security with reduction of remaining license time

Jimbo195
Hello,

our customer has an Astaro with only web security license and we want to upgrade to mail security feature.

A pdf from Astaro about the new license model shows the possibility to upgrade the user license from 25 to 50 and halve the license time.

http://www.scsab.net/pdf/Astaro_New_Licensing_Partner_FAQ.pdf , page 5.

Now the question: Is it possible to upgrade to mail security feature and halve the remaining license time?

Thanks in advance


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  • 0
    Hi, Jimbo, and welcome to the User BB!

    Not quite in half because the Web subscription is more exensive than the Mail subscription.  You can see the difference by going to the license in MyAstaro, clicking on 'Subscription Management' and selecting 'Mail Security'.  Just cancel instead of accepting.

    In North America, questions lke this one are answered quickly by our inside rep at Sophos.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Since you are a partner, log into the my.astaro.com licensing portal -- there is an email address there, listed in the Licensing section, that you can use to address your question -- I did not post it here as I don't believe it's public information.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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  • 0 in reply to BAlfson
    Since you are a partner, log into the my.astaro.com licensing portal -- there is an email address there, listed in the Licensing section, that you can use to address your question -- I did not post it here as I don't believe it's public information.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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