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How many license renewals are needed for 2 HA units?

tom11011
Hi Group,

If you have 2 astaros configured in HA, how many support renewals are required for support?  Obviously, the config will only accept one license key so I'm not sure about what to do with a second one if we purchase it.


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  • 0
    ok, that makes sense.  But what happens if hardware breaks?  Does one license get you replacement for either/both units?
  • 0 in reply to tom11011
    If you have an active license (which includes standard supprt by default), both devices in an active/passive configuration are covered.  Make sure you have both serials entered into the license portal, and you should be good to go.  One will have an activation only license thaty should have come with the failover unit.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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  • 0 in reply to tom11011
    If you have an active license (which includes standard supprt by default), both devices in an active/passive configuration are covered.  Make sure you have both serials entered into the license portal, and you should be good to go.  One will have an activation only license thaty should have come with the failover unit.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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