Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 7 replies
  • Subscribers 2 subscribers
  • Views 1747 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

AV updates expired, Home License?

HiRN
Hi all!

Noticed this messages in my HTTP Proxy Log:

2013:04:02-15:51:09 heimdall httpproxy[4611]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_log" file="scr_scanner.c" line="1107" message="Response status was 400 (Bad Request) instead of 200"
2013:04:02-15:51:09 heimdall httpproxy[4611]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_log" file="scr_scanner.c" line="1107" message="The download function returned a permanent error"
2013:04:02-15:51:09 heimdall httpproxy[4611]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_log" file="scr_scanner.c" line="1107" message="Failed to download increment 39176"
2013:04:02-15:51:09 heimdall httpproxy[4611]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_update_list" file="scr_scanner.c" line="703" message="failed to download list: 1, status 6"
2013:04:02-15:51:09 heimdall httpproxy[4611]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_update_list" file="scr_scanner.c" line="706" message="Error message while downloading list: The list subscription for this serial number ***X-***X-***X-***X has expired."
2013:04:02-15:51:09 heimdall httpproxy[4611]: id="0003" severity="info" sys="SecureWeb" sub="http" request="(nil)" function="sc_update_list" file="scr_scanner.c" line="707" message="serial: ***X-***X-***X-***X, perm serial: ***X-***X-***X-***X" 

Can anyone with a home license confirm this? My Home License expires in 2014, so I am quite irritated why I do not get new AV patterns. UTM version is 9.005016.


This thread was automatically locked due to age.
Parents
  • 0
    I see no such error message on my home UTM (don't think it's a Home License issue per se); this could be an issue with the up2date server your system is contacting.  If it were a commercially-licenses system I'd recommend you start a support case on it, but unfortunately that is not an option for a home license.  Maybe one of the Sophos techs will happen by and see this, or it's possible a commercial customer is similarly affected and the problem will be fixed that way.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Reply
  • 0
    I see no such error message on my home UTM (don't think it's a Home License issue per se); this could be an issue with the up2date server your system is contacting.  If it were a commercially-licenses system I'd recommend you start a support case on it, but unfortunately that is not an option for a home license.  Maybe one of the Sophos techs will happen by and see this, or it's possible a commercial customer is similarly affected and the problem will be fixed that way.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Children
No Data
Cookie Information Banner