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VPN with 9.004-33

Hi Guys,

I have a very big problem since the 9.004-33 update.
We have a Site-to-site VPN (IPSec) with a partner.

Everything worked perfect, but now, after the update, the traffic leaves our UTM (everything is green in the firewall log) and the traffic comes in at the other site (everything is green in the firewall log).

Now, but the devices in this networks are not working. The devices are data concentrators, which use the pull-method to send data.

Its very strange, but before upgrade 9.004-33 everything works like a charm, and after, nothing works, although the firewall logs say so.

the VPN gateway on the other is a freeswan 1.99 gateway. Is it possible, that after the upgrade, freeswan 1.99 and the UTM are incompatible?

Many thanks for your help guys!

*********
UTM 9.004-33 VM-Appliance


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Parents
  • Tried, but without success.
    My next step would be to setup a new UTM with one firmware below (9.003-16) and try it again.
    We will loose any log data on it, thats sad, but it's the only way I see...

    Or do you have another idea?
    Cheerio,
    Rolf
  • Contact your reseller and have them open a ticket with Sophos Support.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
Reply
  • Contact your reseller and have them open a ticket with Sophos Support.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
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