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What am I doing wrong?

Hi everybody,

I have installed UTM9 Home Edition.
My problem is that some websites don't load, even sophos.com loads forever. Some other sites take long to load but without images and css, for example amazon.de/my accout.
I have disabled almost all features to locate the problem. Only 6 firewall rules are active (web, smtp etc). I also looked in /var/log for recent logfiles. But none of them seems to contain anything related to my problem. Btw. I had the same problem with asg 6 and 7.

Can somebody give me a hint where to look?

Best Regards

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0 BAlfson over 13 years ago

Hi, vabanque, and welcome to the User BB!

Whenever something seems strange, always look in the Intrusion Prevention log - even when you know it's not enabled - there are other things that are logged there.

In this case, I suspect that you don't have DNS configured. Take a look at DNS Best Practice.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 13 years ago

Hi, vabanque, and welcome to the User BB!

Whenever something seems strange, always look in the Intrusion Prevention log - even when you know it's not enabled - there are other things that are logged there.

In this case, I suspect that you don't have DNS configured. Take a look at DNS Best Practice.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 vabanque over 13 years ago in reply to BAlfson

Hi Bob,

thank you for your answer.

I wonder how the problem could be related with dsn. For example

# host images-na.ssl-images-amazon.com
images-na.ssl-images-amazon.com is an alias for images-na.ssl-images-amazon.com.edgekey.net.
images-na.ssl-images-amazon.com.edgekey.net is an alias for e263.l.akamaiedge.net.
e263.l.akamaiedge.net has address 2.18.161.51

returns immediately. While my web browser on the same machine says "connected to images-na.ssl-images-amazon.com" while loading forever. It loads no images.

On the other hand the Intrusion Prevention log is empty.

Any ideas?

Regards

-vabanque
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