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PPPoE error after reconnect with UTM9

rubber
Hello,

I've encountered a serious problem with UTM9 running under VMware ESXi since upgrade to UTM9 (with latest ASG8 no problem).

After forced "un"-connect from the provider (german: "Zwangstrennung") of the PPPoE connection, the UTM9 is no longer able to reconnect: in the console you can only see: 

astaro unregister_netdevice: waiting for ppp0 to become free. Usage count = 154


Deactivate and activate of the device does also not bring the PPPoE back online. Only solution so far: REBOOT?!???!  After reboot everything again works immediately until next "un"-connect by provider.

Seems(?) to be something similar to: https://community.sophos.com/products/unified-threat-management/astaroorg/f/95/t/66988

Has someone a solution for this or is this a bug in UTM9?

Regards,
Christian


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Parents
  • 0
    Mhm this must not happen, if it does the only solution is a reboot.

    Anything "special" you configured to limit my search how this could happen?
    We haven't seen a report of this issue yet.

    If you send me a configuration backup to ulrich.weber@sophos.com I will have a look at your configuration.

    Cheers
     Ulrich
Reply
  • 0
    Mhm this must not happen, if it does the only solution is a reboot.

    Anything "special" you configured to limit my search how this could happen?
    We haven't seen a report of this issue yet.

    If you send me a configuration backup to ulrich.weber@sophos.com I will have a look at your configuration.

    Cheers
     Ulrich
Children
  • 0 in reply to da_merlin
    Mhm this must not happen, if it does the only solution is a reboot.
    Anything "special" you configured to limit my search how this could happen?
    We haven't seen a report of this issue yet.

    No, nothing special I think.  Only uplink balancing with another static IP connection.


    If you send me a configuration backup to ulrich.weber@sophos.com I will have a look at your configuration.

    You should have received the backup.
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