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Android phone not updating when inside astaro network

Hi,

I have an strange problem.

We have 2 Android phones on local wireless network inside Astaro Firewall. When moving out of the wireless zone (to mobile network) mail is updating and applications.

Seems like Astaro is stopping/interupting the updates/push notfifications.

Anyone with similar problem or suggestions to where start the troubleshooting. Its kinda annoying [:)]

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0 Scott_Klassen over 13 years ago

The first places to check would be the firewall and IPS logs.

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0 BrucekConvergent over 13 years ago in reply to Scott_Klassen

If you are using Web Security on your UTM, check the logs... I bet you'll need to create some scanning exceptions for the sites that the phone is trying to download updates from.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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