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ASG v8.301 reverts to post-install defaults after 1 week...?

MartijnTigchelaar
Hello all - we have encountered a strange issue.

On March 10 we upgraded our virtual ASG v8.300 to v8.301. Everything was working fine, no issues identified when reviewing the upgrade results.
We checked the WebAdmin console almost every day since the upgrade and all was still fine UNTIL today when suddenly the WebAdmin console shows the default post-install pages where you need to fill in Host Name, address, license key etc. etc.

What has happened here? Is this the result of another messed up Astaro up2date package?

We are running the ASG on ESXi and we have snapshots available from both before the upgrade and from this morning when suddenly the ASG was back to defaults.

Any tips or comments from anybody? Did anybody else experience this?


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  • 0
    I've never seen this, nor has it ever been reported here.  It must be an ESXi issue or a layer 8 [;)] problem.

    Then again, this seems similar to something I first noticed in V8, and that I've "repaired" by restoring a backup from before the issue appeared.  If you haven't done that yet, you might do a 'Config Dump' for Astaro from 'Support >> Advanced' first. 

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Is it possible that an administrator on your ESXi machine has reverted to a snapshot with no configuration?
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