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Unusually high CPU usage after update to 8.3

After updating to version 8.3 we have been experiencing higher than usual CPU usage and when I checked it this morning it is running at 99 - 100 percent.  When I check the running processes I noticed 2 processes that are hogging the CPU.

postgres  2178 91.4 21.2 913492 708968 ?       Rs   07:32   0:45  \_ postgres: reporting reporting [local] SELECT

postgres 30211 55.1  4.1 151692 139548 ?       Ss   06:40  29:12  \_ postgres: reporting reporting [local] VACUUM waiting

It seems that these are either stalled or not operating properly.  I only use the web interface for administration and have not had a need to use the shell, but is there a way to kill these processes so that the performance of the box can return to normal at least until the problem returns or I can open a ticket to support for help?

Thanks in advance!


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  • twgage, like dbye, I think your issue is more with your reseller than with Astaro.  When Astaro moved, I had an issue for one customer that was only partially addressed in the regular time frame on Thursday/Friday, but the follow-up took until the following Tuesday afternoon/evening.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • twgage, like dbye, I think your issue is more with your reseller than with Astaro.  When Astaro moved, I had an issue for one customer that was only partially addressed in the regular time frame on Thursday/Friday, but the follow-up took until the following Tuesday afternoon/evening.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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