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Users usage exceeds %110

brandtrep
Hello,
Im using the Home v8 version of ASG Firmware version: 8.201 with support for 50 IPs. 
I notice when i reboot the firewall it asks me to upload the license key to properly work, so i uploaded it and i got no problem until the next reboot it again, it asks me again for the license. 
I received a notification about users usage exceeding 110%, i found it a little strange when im just using 25 IPs ( see screenshot in attachment).
What could be the problem?
Thanks in advance.


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  • 0
    Maybe the license didn't install correctly; can you check the Licensing page?

    Barry
  • 0
    Thanks for your quick response,
    Everything in the licensing section is ok, the exp date is until augost-2012.. recently i upgraded to the v8 from v7 and had to upgrade the license mode too ( classic to new ). its very unclear for me why none of the IPs is under the scope of the license.
  • 0
    If a reboot doesn't solve this, then how about re-doing the import of the V7.511 backup? How about from a slightly-older backup?

    If that doesn't do it, I'd be tempted to download a new ISO and burn a CD at 4x or slower.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0
    also you should check and verify the date on the system is correct. ALso check the bios battery? perhaps it isn't holding the date right, and isn't "correct" until you boot all the way up and the system time is changed via software.
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