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Up2Date 8.102 to 8.103 fails on avira

This is what I'm getting:

Installing up2date package version 7.3121

  Verifying up2date package signature

  Unpacking installation instructions

  Unpacking up2date package container

  Running pre-installation checks

  Starting up2date package installation

    Testing install package: u2d-avira-7.3120-3121.patch.rpm                   Failed!

Up2Date package installation failed: An error occured during the RPM pre-installation test (1)

Please review the log file for further information.

Not sure where to look for this particular log file.

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0 ulmi over 14 years ago

can you check our up2date.log logfile? It can be found under /var/log/up2date.log, or in the webadmin under Logging & Reporting -> View Log Files -> Up2Date messages
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0 ulmi over 14 years ago

can you check our up2date.log logfile? It can be found under /var/log/up2date.log, or in the webadmin under Logging & Reporting -> View Log Files -> Up2Date messages
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0 mvulcan over 14 years ago in reply to ulmi

Here's what I see in the up2date.log

2011:06:10-09:22:01 firewall audld[10103]: Starting Up2Date Package Downloader

2011:06:10-09:22:01 firewall audld[10103]: patch up2date possible

2011:06:10-09:22:02 firewall audld[10103]: no u2d-avira RPM installed

2011:06:10-09:22:03 firewall audld[10103]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

2011:06:10-09:22:03 firewall audld[10103]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="ohelpng"

2011:06:10-09:22:03 firewall audld[10103]: id="3707" severity="info" sys="system" sub="up2date" name="Successfully synchronized fileset" status="success" action="download" package="geoipxt"

2011:06:10-09:22:03 firewall auisys[10128]: Starting Up2Date Package Installer

2011:06:10-09:22:03 firewall auisys[10128]: Searching for available up2date packages for type 'geoip'

2011:06:10-09:22:03 firewall auisys[10128]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="preinst_check" package="geoip"

2011:06:10-09:22:08 firewall auisys[10128]: Searching for available up2date packages for type 'clam'

2011:06:10-09:22:08 firewall auisys[10128]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="preinst_check" package="clam"

2011:06:10-09:22:14 firewall auisys[10128]: Searching for available up2date packages for type 'man8'

2011:06:10-09:22:14 firewall auisys[10128]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="preinst_check" package="man8"

2011:06:10-09:22:19 firewall auisys[10128]: Searching for available up2date packages for type 'ips'

2011:06:10-09:22:19 firewall auisys[10128]: id="371D" severity="info" sys="system" sub="up2date" name="No up2date packages available for installation" status="failed" action="preinst_check" package="ips"

2011:06:10-09:22:24 firewall auisys[10128]: no u2d-avira RPM installed

2011:06:10-09:22:24 firewall auisys[10128]: Searching for available up2date packages for type 'avira'

2011:06:10-09:22:24 firewall auisys[10128]: Installing up2date package file '/var/up2date//avira/u2d-avira-7.3120-3121.patch.tgz.gpg'

2011:06:10-09:22:24 firewall auisys[10128]: Verifying up2date package signature

2011:06:10-09:22:24 firewall auisys[10128]: Unpacking installation instructions

2011:06:10-09:22:24 firewall auisys[10128]: Unpacking up2date package container

2011:06:10-09:22:24 firewall auisys[10128]: Running pre-installation checks

2011:06:10-09:22:24 firewall auisys[10128]: Starting up2date package installation

2011:06:10-09:22:24 firewall auisys[10128]: >=========================================================================

2011:06:10-09:22:24 firewall auisys[10128]: Failed testing RPM installation (command: 'rpm --test -U /var/up2date//avira-install/u2d-avira-7.3121/rpms/u2d-avira-7.3120-3121.patch.rpm')

2011:06:10-09:22:24 firewall auisys[10128]: 

2011:06:10-09:22:24 firewall auisys[10128]:  1. Internal::Systemstep::real_installation:2398() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]:  2. main:[:P]erform_work:1030() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]:  3. main::auisys_prepare_and_work:554() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]:  4. main::top-level:30() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]: |=========================================================================

2011:06:10-09:22:24 firewall auisys[10128]: Error details:

2011:06:10-09:22:24 firewall auisys[10128]:  (stdout):$VAR1 = [];

2011:06:10-09:22:24 firewall auisys[10128]:  (stderr):$VAR1 = [

2011:06:10-09:22:24 firewall auisys[10128]:           'error: Failed dependencies:

2011:06:10-09:22:24 firewall auisys[10128]: ',

2011:06:10-09:22:24 firewall auisys[10128]:           '	u2d-avira = 7-3120 is needed by u2d-avira-7-3121

2011:06:10-09:22:24 firewall auisys[10128]: '

2011:06:10-09:22:24 firewall auisys[10128]:         ];

2011:06:10-09:22:24 firewall auisys[10128]: 

2011:06:10-09:22:24 firewall auisys[10128]:  1. Internal::Systemstep::real_installation:2399() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]:  2. main:[:P]erform_work:1030() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]:  3. main::auisys_prepare_and_work:554() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]:  4. main::top-level:30() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]: |=========================================================================

2011:06:10-09:22:24 firewall auisys[10128]: id="371O" severity="error" sys="system" sub="up2date" name="Fatal: Up2Date package installation failed: An error occured during the RPM pre-installation test (1)" status="failed" action="install" code="1" package="avira"

2011:06:10-09:22:24 firewall auisys[10128]: 

2011:06:10-09:22:24 firewall auisys[10128]:  1. main::alf:68() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]:  2. main:[:P]erform_work:1076() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]:  3. main::auisys_prepare_and_work:554() auisys.pl

2011:06:10-09:22:24 firewall auisys[10128]:  4. main::top-level:30() auisys.pl