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Licensing Info - Automatic firmware download is disabled as you do not have a support

So, I upgraded to 8.101 from 7.5.x and now I get this message from the updating....

Licensing Info - Automatic firmware download is disabled as you do not have a support subscription or your subscription is expired!

I have just a home user license, so does this mean I now have to manually update ASG?

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0 Scott_Klassen over 14 years ago

The first thing that I can think of is if your using the old style license. Licenses changed format a few months ago and the new format is required on 8.x.

Go to www.astaro.com and log into MyAstaro. In there you can upgrade your existing license to the new format, then you will need to download it and reapply to your Astaro installation.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
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0 Scott_Klassen over 14 years ago

The first thing that I can think of is if your using the old style license. Licenses changed format a few months ago and the new format is required on 8.x.

Go to www.astaro.com and log into MyAstaro. In there you can upgrade your existing license to the new format, then you will need to download it and reapply to your Astaro installation.

__________________
ACE v8/SCA v9.3

...still have a v5 install disk in a box somewhere.

http://xkcd.com
http://www.tedgoff.com/mb
http://www.projectcartoon.com/cartoon/1
Cancel
Vote Up 0 Vote Down

Cancel

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