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Problem with home license

wk_03
Hi,

my ASG told me, that a feature will expire.

When I open MyAstaro, the screen shows : "You currently have no licenses nearing expiration" (see picture 1)

When I open my license, then some features expire 6 dec 2010.
The WirelessSecurity was just added at 8 nov 2010. (see picture 2)

Because the system states, that there is no license nearing expiration, there is no renewal button.


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  • 0
    That's strange to have different Expiration dates on a home-use license.  If something is expiring, MyAstaro should let you generate a renewed license now.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Today my security services stopped working. The only warning I got was:
    "Your ImP2p license subscription will expire in 1 days"
    Did not mention mail and web security.

    So I created a new license. Lost my 100 IP Power user, but I think, I will get new one with beta test ;-).
  • 0 in reply to wk_03
    Hi Wk,
    I wouldn't expect you will, I lost my poweruser licence after the upgrade to the new style licence and now have the standard home user 50IP licence.
    Running both IPv4 and IPv6 I would expect to hit about a 30 IP address usage shortly.

    Regards

    Ian M
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