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Help with License please.

1clicc
I'm new to Astaro, so here's what happen.  I download the lastest build of Astaro which i believe it's asg-8.001-20.1.iso build on 10/15/2010.  I burn the ISO and install Astaro to my P4 3.24Ghz, 1.0GB mem, 80GB HD with 3 NIC PC, everything install and run fine also all the feature are available and work great.  Downloaded my home license which was sent to me by email, uploaded and apply successfully, now all the feature are disable.  Restart the system with no luck same issue.  Download a fresh copy of my license file at myastaro upload and install it and still no go. I have restart the system a couple of time, check my date and time are to be correct and no luck all the feature are still disable.  It kept saying that "feature is disable as your subscription is missing or expired".  Here's my license:

Revision = 1

[LicenseOptions]
Type = 50
UserLimit = 50
ConcurrentConnections = 32000
RegistrationDate = 10/22/2010
ExpirationDate = Never
HighAvailability = OFF
SymmetricMultiProcessing = ON
IntrusionProtection = ON
Special = Home use only
AVEngine = Astaro
ClusterNodes = 0
OEM = off
LicenseMode = ondemand

[NetworkSecurity]
Start = 10/21/2010
Stop = 10/22/2013

[WebSecurity]
Start = 10/21/2010
Stop = 10/22/2013

[MailSecurity]
Start = 10/21/2010
Stop = 10/22/2013

[StandardSupport]
Start = 10/21/2010
Stop = 10/22/2013

[WebApplicationSecurity]
Start = 10/21/2010
Stop = 10/22/2013

[WirelessSecurity]
Start = 10/21/2010
Stop = 10/22/2013


One question, does the system have to be online before the feature start to functioning?  If anyone could help me i would be really greatful.  Thanks in advance.


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  • 0
    no, the system doesn't have to be online, it should work regardless of a inet-connection.
    Can you check that the time/date on the ASG is correct(has to be between start and stop date of your license)?
    If that's the case, you could check the confd.log for any obivous error messages.
  • 0
    I don't know if this help but here's the config deamon log:
    I have also check the time in the bios plus the time in Astaro, whichis correct.  Anymore idea?

    2010:10:21-06:57:56 shinigami confd[3841]: I main::top-level:228() => id="3104" severity="info" sys="System" sub="confd" name="setting up signal handlers" 
    2010:10:21-06:57:56 shinigami confd[3841]: I main::_rpc:1576() => id="3103" severity="info" sys="System" sub="confd" name="launching listener process" pid="3921" 
    2010:10:21-06:57:56 shinigami confd[3841]: I main::top-level:263() => id="3105" severity="info" sys="System" sub="confd" name="confd started" 
    2010:10:21-06:58:47 shinigami confd[4242]: I Storage::commit:344() => id="310d" severity="info" sys="System" sub="confd" name="external commit" user="system" srcip="127.0.0.1" sid="aOJNoRMyJgVXFjcbOuQx" facility="system" client="mdw.plx" call="commit" storage="/cfg" 
    2010:10:21-06:58:47 shinigami confd[3841]: I main::top-level:470() => id="310a" severity="info" sys="System" sub="confd" name="object changed" class="network" type="interface_network" ref="REF_DefaultInternalNetwork" objname="Internal (Network)" user="system" srcip="127.0.0.1" sid="aOJNoRMyJgVXFjcbOuQx" facility="system" client="mdw.plx" pid="4242" attr_resolved="1" oldattr_resolved="0" 
    2010:10:21-06:58:47 shinigami confd[3841]: I main::top-level:470() => id="310a" severity="info" sys="System" sub="confd" name="object changed" class="itfparams" type="primary" ref="REF_ItfParamsDefaultInternal" objname="Internal" user="system" srcip="127.0.0.1" sid="aOJNoRMyJgVXFjcbOuQx" facility="system" client="mdw.plx" pid="4242" attr_resolved="1" oldattr_resolved="0" 
    2010:10:21-06:58:47 shinigami confd[3841]: I main::top-level:470() => id="310a" severity="info" sys="System" sub="confd" name="object changed" class="network" type="interface_broadcast" ref="REF_DefaultInternalBroadcast" objname="Internal (Broadcast)" user="system" srcip="127.0.0.1" sid="aOJNoRMyJgVXFjcbOuQx" facility="system" client="mdw.plx" pid="4242" attr_resolved="1" oldattr_resolved="0" 
    2010:10:21-06:58:47 shinigami confd[3841]: I main::top-level:470() => id="310a" severity="info" sys="System" sub="confd" name="object changed" class="network" type="interface_address" ref="REF_DefaultInternalAddress" objname="Internal (Address)" user="system" srcip="127.0.0.1" sid="aOJNoRMyJgVXFjcbOuQx" facility="system" client="mdw.plx" pid="4242" attr_resolved="1" oldattr_resolved="0" 
    2010:10:21-06:58:47 shinigami confd[3841]: I main::top-level:572() => id="310n" severity="info" sys="System" sub="confd" name="applied changes" user="system" srcip="127.0.0.1" sid="aOJNoRMyJgVXFjcbOuQx" facility="system" client="mdw.plx" pid="4242" version="2" storage="/cfg" 
    2010:10:21-07:10:18 shinigami confd[5793]: I Role::authenticate:140() => id="3106" severity="info" sys="System" sub="confd" name="authentication successful" user="admin" srcip="192.168.1.2" sid="iLXyaMDlkEGQglvSNlZg" facility="webadmin" client="index.plx" call="new" 


    Thanks.
  • 0
    has to be between start and stop date of your license)


    Doest this mean that if the register date is 10/21/2010 i'll have to applie the license the day after that to make it work?
  • 0
    i apologize for asking an unrelated question, but I am new to the forum also and cannot figure out how to create a new post for my issue.

    How do you start a new post?  i checked the FAQs, but that starts with formatting your new post, not creating one.

    thanks.
  • 0
    Hi, Dementech, and welcome to the User BB!

    Go to the top of the forum and click on 'New Thread'...


    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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