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get up2dates from ACC failing for over a month now

So does anyone know when the supposed fix to the issue of ASG's not able to get up2dates from the ACC is going to be resolved? I have patterns 20323 running on my remote ASG's and no way to force them to pull new updates.
The bug seems to be that once you add a timed schedule event in the ACC to tell the devices when to update, it blocks the ability to run the updates directly from the asg to astaro. I have a case opened with Astaro and they said it was to be fixed in 7.508 which was supposed to be released the first week of October.

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0 BrucekConvergent over 15 years ago

7.508 is in "soft-release" right now -- while it's not recommended that you load a soft-release version of an up2date in a production environment, you may want to try it on one of the units that's having trouble, and see if it fixes it.

See https://community.sophos.com/products/unified-threat-management/astaroorg/f/52/t/27710

In my experience, they often fix other bugs that aren't always listed in the public bugfix list, so it may be worth a try.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
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0 skydiver over 15 years ago

I have this issue in all 10 of my devices. I hope this release happens soon. Does anyone know a workaround for this short of having to download/upload and apply via the manual up2date package upload function? I am wary of that function especially for remote sites.
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