This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Upgrade from 7.500 to 7.501

Hi - I have ASG SW appliance 7.500 running in lab with no Internet access.
Its support, maintenance subscription also expired. I downloaded 7.501 gpg file and uploaded via Up2Date-->Advanced Tab , applied and it says in green color that "Up2Date package imported successfully" then I went to Up2date-->Overview Tab and there it is not showing "Update to latest version now “ button. But I can see uploaded gpg file in console in /var/up2date/sys location.

So I want to know why it is happening. something wrong in appliace or
because of support, maintenance subscription expired?

(I know even if support, maintenance subscription is still valid then also only automatic download will work and will need to install manually by clicking "Update to latest version now" button)

This thread was automatically locked due to age.

Parents

0 BAlfson over 15 years ago

I don't know if it will work, but you might try going back to /var/up2date/sys as root, and running
/sbin/auisys.plx --showdesc

After that, you should be able to run the Up2Date in WebAdmin.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
Cancel
Vote Up 0 Vote Down

Cancel
0 vikash4gautam over 15 years ago in reply to BAlfson

it didn't work.

see attached file.

I ran that command and went to webadmin, Up2Date-->Overview
but no button to install new upgrade.

pls help
- Untitled.png
- View
- Hide
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 vikash4gautam over 15 years ago in reply to BAlfson

it didn't work.

see attached file.

I ran that command and went to webadmin, Up2Date-->Overview
but no button to install new upgrade.

pls help
- Untitled.png
- View
- Hide
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data