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Install of ASG 8 fails on HP ML350 G3 and DL360 G3

Yesterday I tried to update an existing ASG 7.505 to v8 by using the downloaded ISO image. Install works fine, all devices detected, no errors.

However, upon first reboot the server will reset itself or simply hang while loading the GRUB loader from the MBR. Not even an error message from GRUB appears.

I tried twice in different servers, but same effect. Is this a known issue?

Thanks,

Ronny

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0 Alvin over 15 years ago

rbremer / Ronny and all

1) HP Proliant ML110 ( I think it is also call G3)
2) Pentium 4 HT 3.0GHz (It would appear twice during hardware detection but I do not see dual CUP in the GUI)
3) 01 x Build in Broadcom Corporation NetXtreme BCM5721 Gigabit Ethernet PCI Express
4) 02 x PCI Add On Broadcom Corporation NetXtreme BCM5705_2 Gigabit Ethernet
I installed Version 8.0 with 64bit Kernel ( It does ask you during installation)
It boots up fine and loaded the 7.505 Backup perfectly, no known issues so far.
Note: I did "Upgrade" My license at MyAstaro and Applied to 7.505
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0 rbremer over 15 years ago in reply to Alvin

rbremer / Ronny and all

1) HP Proliant ML110 ( I think it is also call G3)
2) Pentium 4 HT 3.0GHz (It would appear twice during hardware detection but I do not see dual CUP in the GUI)
3) 01 x Build in Broadcom Corporation NetXtreme BCM5721 Gigabit Ethernet PCI Express
4) 02 x PCI Add On Broadcom Corporation NetXtreme BCM5705_2 Gigabit Ethernet
I installed Version 8.0 with 64bit Kernel ( It does ask you during installation)
It boots up fine and loaded the 7.505 Backup perfectly, no known issues so far.
Note: I did "Upgrade" My license at MyAstaro and Applied to 7.505

Pah! Can we swap servers now? [;)]

Question: when and how did it ask you during the install, if you would like the 32bit or 64bit kernel? It didn't ask me at any stage.

Thanks!

Ronny
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0 horobi over 15 years ago in reply to rbremer

I have the same problem with an HP ProLiant DL360 G5.... i installed the 8.000-7.1.iso, the installation was smooth but when the server restarted it hangs on the boot screen that says booting from C:

so i installed back the 7.505 iso and had no problems

i think this is a GRUB issue

my question is: when the up2date package will be out in August will the grub problem be solved?

[:D]
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0 ulmi over 15 years ago in reply to horobi

my question is: when the up2date package will be out in August will the grub problem be solved?

[:D]

If I recall correctly, there will be only a upgrade-up2date package for appliances, and not for custom hardware.
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0 rbremer over 15 years ago in reply to horobi

I have the same problem with an HP ProLiant DL360 G5.... i installed the 8.000-7.1.iso, the installation was smooth but when the server restarted it hangs on the boot screen that says booting from C:

so i installed back the 7.505 iso and had no problems

i think this is a GRUB issue

my question is: when the up2date package will be out in August will the grub problem be solved?

[:D]

Wow, even on a G5, now its no longer just an issue with out of date hardware. Thank you for jumping onto this thread.

I would say this really confirms that this is being a grub issue.

The update to 8.000 via packages will not be possible for software Astaro's, as mentioned before, but even if it would be, the grub update could kill us again.

So please Astaro, can you get access to a machine of that type and try yourself? If not, I could give you access via the remote board (ILO) for further troubleshooting.

Ronny
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0 Alvin over 15 years ago in reply to rbremer

Pah! Can we swap servers now? [;)]

Question: when and how did it ask you during the install, if you would like the 32bit or 64bit kernel? It didn't ask me at any stage.

Thanks!

Ronny

Roony:
I cannot remember the Exact Stage, I think it is after the "select countries" etc, then there is a paragraph that says your processor can support 64 bit, Click Yes to use 64 bit, if it is screw up, you can reinstall with 32bit.

And I say YES then it proceed with copying packages.....reboot and that is it.
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0 rbremer over 15 years ago in reply to Alvin

Roony:
I cannot remember the Exact Stage, I think it is after the "select countries" etc, then there is a paragraph that says your processor can support 64 bit, Click Yes to use 64 bit, if it is screw up, you can reinstall with 32bit.

And I say YES then it proceed with copying packages.....reboot and that is it.

Weird, it never asked me. Maybe my proc can not handle 64 bit at all? I will get the details later and post them here.

Ronny
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0 isomtech over 15 years ago in reply to rbremer

Same problem here:
HP ML350 G4p
SmartArray 641 array controller
2x 36GB drives mirrored

Install goes flawlessly, but it hangs on "Attempting Boot from Hard Drive (C[:)]"

I just updated the bios but the problem persists. I'm going to update the firmware on the array controller and see if that helps. I'll post back with results.
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0 isomtech over 15 years ago in reply to isomtech

Okay, while I was waiting for the firmware download, I decided to do something crazy. I booted from an Ubuntu 10.04 32bit desktop cd and reinstalled grub. Now it boots fine. Here is my exact procedure:

mkdir /mnt/root

mount /dev/disk/by-label/root /mnt/root

mount /dev/disk/by-label/boot /mnt/root/boot

mount --bind /dev /mnt/root/dev

mount --bind /sys /mnt/root/sys

mount --bind /proc /mnt/root/proc

mount --bind /bin /mnt/root/bin

mount --bind /sbin /mnt/root/sbin

mount --bind /lib /mnt/root/lib

chroot /mnt/root

grub-install /dev/cciss/c0d0

after a reboot, it came right up.

0 rbremer over 15 years ago in reply to isomtech
Okay, while I was waiting for the firmware download, I decided to do something crazy. I booted from an Ubuntu 10.04 32bit desktop cd and reinstalled grub. Now it boots fine. Here is my exact procedure:

mkdir /mnt/root
mount /dev/disk/by-label/root /mnt/root
mount /dev/disk/by-label/boot /mnt/root/boot
mount --bind /dev /mnt/root/dev
mount --bind /sys /mnt/root/sys
mount --bind /proc /mnt/root/proc
mount --bind /bin /mnt/root/bin
mount --bind /sbin /mnt/root/sbin
mount --bind /lib /mnt/root/lib
chroot /mnt/root
grub-install /dev/cciss/c0d0

after a reboot, it came right up.

Nice work!
That definitely proves it to be a grub issue. Time to take it to Astaro.

Ronny
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0 Calis over 15 years ago in reply to isomtech
Okay, while I was waiting for the firmware download, I decided to do something crazy. I booted from an Ubuntu 10.04 32bit desktop cd and reinstalled grub. Now it boots fine. Here is my exact procedure:

mkdir /mnt/root
mount /dev/disk/by-label/root /mnt/root
mount /dev/disk/by-label/boot /mnt/root/boot
mount --bind /dev /mnt/root/dev
mount --bind /sys /mnt/root/sys
mount --bind /proc /mnt/root/proc
mount --bind /bin /mnt/root/bin
mount --bind /sbin /mnt/root/sbin
mount --bind /lib /mnt/root/lib
chroot /mnt/root
grub-install /dev/cciss/c0d0

after a reboot, it came right up.

Works fine on HP DL360 G3.

thx for this [:)]
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0 Calis over 15 years ago in reply to isomtech
Okay, while I was waiting for the firmware download, I decided to do something crazy. I booted from an Ubuntu 10.04 32bit desktop cd and reinstalled grub. Now it boots fine. Here is my exact procedure:

mkdir /mnt/root
mount /dev/disk/by-label/root /mnt/root
mount /dev/disk/by-label/boot /mnt/root/boot
mount --bind /dev /mnt/root/dev
mount --bind /sys /mnt/root/sys
mount --bind /proc /mnt/root/proc
mount --bind /bin /mnt/root/bin
mount --bind /sbin /mnt/root/sbin
mount --bind /lib /mnt/root/lib
chroot /mnt/root
grub-install /dev/cciss/c0d0

after a reboot, it came right up.

Works fine on HP DL360 G3.

thx for this [:)]
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0 tov over 15 years ago in reply to Calis

...how about a new ISO 8.00x, with a fix?

tov
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