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Up2Date: No authentication server available

jsnow
I'm running ASG v6.314. The license page shows my Up2Date service valid until June 2010. However, for the last three days, the Up2Date service has failed with a No Authentication Server available error. Here's what the log shows:

Up2Date messages
2010:02:04-00:42:01 (none) pattern_aus[7090]: Pattern Up2Date: Started Pattern Up2Date
2010:02:04-00:45:11 (none) pattern_aus[7090]: Pattern Up2Date: Connection error (Server 93.189.156.235:443, return code: 500)
2010:02:04-00:48:20 (none) pattern_aus[7090]: Pattern Up2Date: Connection error (Server 80.237.192.98:443, return code: 500)
2010:02:04-00:51:29 (none) pattern_aus[7090]: Pattern Up2Date: Connection error (Server 80.237.192.98:443, return code: 500)
2010:02:04-00:51:29 (none) pattern_aus[7090]: Pattern Up2Date failed: No Authentication Server available
2010:02:04-00:51:29 (none) pattern_aus[7090]: Pattern Up2Date failed: No Authentication Server available
2010:02:04-00:51:29 (none) pattern_aus[7090]: Pattern Up2Date: type='auav', status='failed'
2010:02:04-00:51:30 (none) pattern_install[7089]: Pattern Up2Date exiting: no Authentium Virus Protection Pattern installation required.
2010:02:04-00:51:31 (none) pattern_install[7089]: Pattern Up2Date exiting: no Clamav Virus Protection Pattern installation required.
2010:02:04-00:51:31 (none) pattern_install[7089]: Pattern Up2Date exiting: no RDJ Spam Protection Pattern installation required.
2010:02:04-03:06:01 (none) aus[9926]: System Up2Date: Started System Up2Date
2010:02:04-03:09:11 (none) aus[9926]: System Up2Date: Connection error (Server 93.189.156.235:443, return code: 500)
2010:02:04-03:12:20 (none) aus[9926]: System Up2Date: Connection error (Server 80.237.192.98:443, return code: 500)
2010:02:04-03:15:29 (none) aus[9926]: System Up2Date: Connection error (Server 80.237.192.98:443, return code: 500)
2010:02:04-03:15:29 (none) aus[9926]: System Up2Date failed: No Authentication Server available
2010:02:04-03:15:29 (none) aus[9926]: System Up2Date failed: No Authentication Server available


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  • 0
    6.x Reached end of life last August; Up2dates are no longer available for that version (they seem to have kept the old up2date servers running a while, but they warned customers back before August that V6 was going away).  You will need to upgrade to V7; your current license should be upgradeable, at no cost, to Version 7.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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