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All sites being blocked for one user after upgrade to 7.5

I upgraded from 7.405 to 7.5 last night.

This morning one of my users can't visit any web sites.

The Content Filter logs show:

2009:10:07-09:21:30 astaro1-2 httpproxy[5061]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168.1.55" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2170" time="0 ms" request="0x88e5568" url="74.125.127.100/favicon.ico" exceptions="" error="" category="9999" reputation="neutral" categoryname="Categorization failed"
2009:10:07-09:21:50 astaro1-1 httpproxy[5572]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="" srcip="192.168.1.30" user="" statuscode="400" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction=" ()" size="2118" time="0 ms" request="0xa66054f0" url="" exceptions="" error=""
2009:10:07-09:21:52 astaro1-2 httpproxy[5061]: [ (nil)] sc_resolve_server (scr_scanner.c:355) DNS: cffs01.astaro.com: Temporary failure in name resolution
2009:10:07-09:21:52 astaro1-2 httpproxy[5061]: [ (nil)] sc_resolve_server (scr_scanner.c:355) DNS: cffs02.astaro.com: Temporary failure in name resolution
2009:10:07-09:21:52 astaro1-2 httpproxy[5061]: [ (nil)] sc_resolve_server (scr_scanner.c:355) DNS: cffs03.astaro.com: Temporary failure in name resolution
2009:10:07-09:21:52 astaro1-2 httpproxy[5061]: [ (nil)] sc_resolve_server (scr_scanner.c:355) DNS: cffs04.astaro.com: Temporary failure in name resolution
2009:10:07-09:21:53 astaro1-2 httpproxy[5061]: [ (nil)] sc_resolve_server (scr_scanner.c:355) DNS: cffs05.astaro.com: Temporary failure in name resolution
2009:10:07-09:21:53 astaro1-2 httpproxy[5061]: [ 0x88e8ad0] sc_categorize_url (scr_scanner.c:940) no categorization received for url: http://yahoo.com/
2009:10:07-09:21:53 astaro1-2 httpproxy[5061]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168.1.55" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2130" time="7 ms" request="0x88e8ad0" url="yahoo.com/" exceptions="" error="" category="9999" reputation="neutral" categoryname="Categorization failed"

This might be related to my other error for which I keep getting email notifications:

The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices.

Any ideas how to fix this?

Thanks,

James.

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Parents

0 jlbrown over 16 years ago

DNS proxy is showing:

2009:10:07-09:57:08 astaro1-2 named[4533]: too many timeouts resolving 'cffs05.astaro.com/A' (in '.'?): disabling EDNS

2009:10:07-09:57:08 astaro1-2 named[4533]: too many timeouts resolving 'cffs05.astaro.com.bordo.com.au/A' (in '.'?): disabling EDNS

The log is full of entries like this.

James.

Reply

0 jlbrown over 16 years ago

DNS proxy is showing:

2009:10:07-09:57:08 astaro1-2 named[4533]: too many timeouts resolving 'cffs05.astaro.com/A' (in '.'?): disabling EDNS

2009:10:07-09:57:08 astaro1-2 named[4533]: too many timeouts resolving 'cffs05.astaro.com.bordo.com.au/A' (in '.'?): disabling EDNS

The log is full of entries like this.

James.

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