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Spare hardware in case of appliance failure

I would like to use the 110/20 appliances at customer sites for simplicity.

However, I am concerned that it will take several days with Platinum and over a week with Gold support to get a replacement.
(We are in Canada so I might add a few days more)

I could stock a NFR unit just in case but would this work?

Load the demo software on a spare box with 4 NICs and restore the latest backup.

This would give us 30 days to get the replacement unit.

Are there any other suggestions?

Tom

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0 BAlfson over 16 years ago

Tom, if you're a reseller, I think this will work fine. Where are you in Canada?

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
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Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 ThomasBall over 16 years ago in reply to BAlfson

Thanks Bob.

Was just wondering if there were any gotchas with licensing.

Want to make sure I don't leave any customers high and dry.

We are as far west as you can go without getting wet.

Tom
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0 ThomasBall over 16 years ago in reply to BAlfson

Thanks Bob.

Was just wondering if there were any gotchas with licensing.

Want to make sure I don't leave any customers high and dry.

We are as far west as you can go without getting wet.

Tom
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