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Up2Date ASG 7.400 delayed

Astaro has temporarily delayed the release of 7.400, below is the text of the message at Up2Date Announcements: Up2Date ASG 7.400 delayed
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Dear Customers and Partners,

After further analyzing the delays some customers experienced after installing the 7.400 up2dates, which were related to the database upgrade process, we decided to withdraw the up2date from the servers for now and investigate the issue.

I am a customer, what should I do now?

All users that have already installed the up2date and the system rebooted fine, you have no problem. Just continue using it.

All users that have not yet installed the up2date, please wait for now.
The ASG will automatically delete the current up2date package and will download the new one once it is ready.

All users that have installed the up2date and are experiencing problems, please be either patient or contact the Astaro support team, which will help you to overcome the situation.

Thank you for your understanding
Gert Hansen

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0 BarryG over 16 years ago

Just curious, would there be any problem for fresh installs from the 7.4 ISO, with a restore of a 7.30x backup?

Barry
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0 Jim Tagert over 16 years ago in reply to BarryG

I did a clean install of 7.4 from ISO with a backup from 7.306 and still had the problem I described in:
https://community.sophos.com/products/unified-threat-management/astaroorg/f/54/t/39119

Jim
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0 Jim Tagert over 16 years ago in reply to Jim Tagert

Can we also now consider ourselves (involuntary) beta testers of v7.4?

Will we also receive a 25 user license?

Jim
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0 Blue Tree Technology over 16 years ago in reply to Jim Tagert

Can we also now consider ourselves (involuntary) beta testers of v7.4?

Will we also receive a 25 user license?

Jim

LOL I like your thinking Jim! [:D]
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0 Jim Tagert over 16 years ago in reply to Blue Tree Technology

But seriously Jack (and other Astaro volks), what would you like those of us who have already installed v7.4 to do?

Do we go back to v7.306 or do we stay at v7.4, finding any discrepancies and reporting them here?

Jim
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0 Simon Shaw over 16 years ago in reply to Jim Tagert

See Jacks comment here:
"All users that have already installed the up2date and the system rebooted fine, you have no problem. Just continue using it."

No problem...
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0 Jim Tagert over 16 years ago in reply to Simon Shaw

See Jacks comment here:
"All users that have already installed the up2date and the system rebooted fine, you have no problem. Just continue using it."

No problem...

Except I do have a problem, and so does everyone else. Whether they know it or not is irrelevant.

http://www.astaro.org/astaro-gateway-products/network-security-firewall-nat-qos-ips-more/24792-packet-filter-groups-not-alpha-nor-numeric-order.html

I has also been stated that by installing from the ISO the problem disappears. It does not. The reboot problem is not as severe, but there is still a problem.

So, in light of the the "new" information...and in light of the fact that the update have been pulled...the old answers do not carry as much weight.

Would someone like to chime in?
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0 AngeloC over 16 years ago in reply to Jim Tagert

The issue you are facing Jim is not in any way related to the 7.400 delay, nor the DB conversion issues. It is simply a bug that was unnoticed, which we now track and fix in accordance with our normal bug-resolutions. Apologies for any issues this visual bug may cause you in the meantime (especially with large groups i can see the hassle it might cause), and we will fix it as fast as we can!
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0 AngeloC over 16 years ago in reply to Jim Tagert

The issue you are facing Jim is not in any way related to the 7.400 delay, nor the DB conversion issues. It is simply a bug that was unnoticed, which we now track and fix in accordance with our normal bug-resolutions. Apologies for any issues this visual bug may cause you in the meantime (especially with large groups i can see the hassle it might cause), and we will fix it as fast as we can!
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0 Jim Tagert over 16 years ago in reply to AngeloC

The issue you are facing Jim is not in any way related to the 7.400 delay, nor the DB conversion issues. It is simply a bug that was unnoticed, which we now track and fix in accordance with our normal bug-resolutions. Apologies for any issues this visual bug may cause you in the meantime (especially with large groups i can see the hassle it might cause), and we will fix it as fast as we can!

I was just wondering if the "bug" referenced in this thread has been rectified?

I have over 2500 definitions and it really helps to have them sorted in a logical fashion.

If not, when will it be rectified?

Jim
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