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Up2date downloaded firmware but install fail

I have an astaro ASG220, i got my license recently, connected to internet, installed like 9 firmware updates, then there is this update to last firmware update button, i pressed on it, it started well, but then 4 firmware updates left (the 7.3x), and nothing seems working anymore, when i open the progress bar, it crashes after "opening packages" or someting similar and i get that there is some error. What could be the problem ? and how to solve it ?

thanks

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0 BarryG over 17 years ago

Try installing updates one at a time instead of using the "update to latest" button.

Barry
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0 mediumkuriboh over 17 years ago in reply to BarryG

Didn't worked either, in the progress bar, it reach 40%, it says unpacking files, then it says installation failed. Any idea what could be causing this ?
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0 BarryG over 17 years ago in reply to mediumkuriboh

Might be out of disk space... you can check in the reporting-hardware pages.

Barry
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0 Jack Daniel over 17 years ago in reply to BarryG

If it is the 7.202>7.300 update that is hung, we've seen a few of them which require some extra coaxing to work. If you open a support case and send me the case # by private message I'll be glad to help you with it.
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0 Stefan Onken over 17 years ago in reply to Jack Daniel

Hello,

Current firmware version: 7.202
Latest available firmware version: 7.305

--> Up2Date package installation failed

any idea how I can fix that problem ?
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0 Jack Daniel over 17 years ago in reply to Stefan Onken

I would suggest rebooting the system and issuing the following command from a root shell:

auisys.plx --oldestonly --rpmargs --force

This should force the system to update to 7.300, stop there and reboot. The system will require some time to finish the DB migration after the post-install reboot, make sure it isn't power cycled or otherwise abused for about an hour (it will probably only take minutes, but better to be careful).

You should be able to apply the remaining updates normally after that, and I encourage you to do so as soon as practical after getting to 7.300.
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