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Stuck while logging in, licensing ?!

I am newby, i just got my hand on this Astaro security appliance 220, and unfortunately all i can do now is turn on, and off [:@]
https://192.168.0.1:4444 works just fine, but i don't know the password, more than this the one who worked in this company before me told me we don't have a license, can this be true ? Does a hardware security appliance comes without a license? (Or a limited license for 1 month only), how to check for info about the available licensing on my hardware (by connecting directly, or by web access)

Is the log-in to webadmin related to licensing ? (Because my colleague told me so !)

Now how to solve this problem? say i don't have a license, and we bought one, how can i install it knowing that i don't know the login, does resetting the system solve this directly, or is there something else to do. Does resetting the system will wipe all configuration (in case there is any), is there some way to reset password like in cisco appliances without loosing config ?

Thanks

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0 BarryG over 17 years ago

There are ways to reset passwords (search these forums for 'password reset'), but it's probably easier to reinstall and restore a backup, if you have a recent one.

Barry
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0 mediumkuriboh over 17 years ago in reply to BarryG

Abou the license, does you know if the hardware comes with license included ?
i am afraid that resetting the password will void the waranty since resetting the password will probably mean accessing the linux system itself.
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0 mediumkuriboh over 17 years ago in reply to BarryG

I am new to astaro, i think i can reset the appliance by using the keypad on the front of the appliance, i don't think that there is any configuration installed, so is this the way to go ?
thanks
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0 Jack Daniel over 17 years ago in reply to mediumkuriboh

You should still be able to access the system if it was ever licensed. Do you have SSH access? If so, you can reset the passwords from shell.

Or, perform a factory reset from the LCD panel and start fresh.
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0 stkfor over 16 years ago in reply to Jack Daniel

If you have ssh or console access:

Astaro ASG V7 WebAdmin password reset
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