FIRST: - login to your ASG - go to System -> Settings -> Password and Factory Reset - select factory reset and click on start
SECOND: (http://portal.knowledgebase.net/article.asp?article=155111&p=5956) Starting Factory Reset: 1. Connect the security appliance to the monitor and the keyboard. 2. Boot the security system with the option default factoryreset. In the boot: line enter the following command:
default factoryreset
Please note that you have only a few seconds to start the input. 3. Click on the Enter key. The Factory Reset action is now being started.
THIRD: - login to the shell of your ASG - change to su/root IMPORTANT:
"NOTE: Any modifications done by root will void your support. Please use WebAdmin for any configuration changes."