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Remote Email

I am having trouble accessing my POP3 email through my ASG120 appliance.

I do not run any local servers, Godaddy hosts our email server and I am using Outlook. Not sure if my problem is in Outlook or if I haven't configured the ASG correctly.

I have created 2 packet filters, one for POP3 and one for SMTP, with source/dest set to any and allow but it still doen't work.

I am unsure since I have no local servers if I need the POP3 or smtp proxies configured.

Thanks for any help!
[:S]

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0 Simon Shaw over 19 years ago

If you have the POP3 proxy and SMTP proxy disabled, you will need two packet filter rules, (Or one using a group).

It should look like:

Source: Internal Network
Service: POP3
Destination: Any
Allow

and

Source: Internal Network
Service: SMTP
Destination: Any
Allow

Do you have the DNS proxy enabled?

If you PING the POP3 server from your client PC, does the IP address resolve?
If not, you have a DNS issue.

I assume you have a MASQ rule setup for your network?

Recheck your Outlook settings and try again.
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0 Simon Shaw over 19 years ago

If you have the POP3 proxy and SMTP proxy disabled, you will need two packet filter rules, (Or one using a group).

It should look like:

Source: Internal Network
Service: POP3
Destination: Any
Allow

and

Source: Internal Network
Service: SMTP
Destination: Any
Allow

Do you have the DNS proxy enabled?

If you PING the POP3 server from your client PC, does the IP address resolve?
If not, you have a DNS issue.

I assume you have a MASQ rule setup for your network?

Recheck your Outlook settings and try again.
Cancel
Vote Up 0 Vote Down

Cancel

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