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Problem with licens

I uppgrade to ASL 4.016 today and now i got mail from ASL is say´s my licens is not okej. Anybody have a same problem like me? My licenskey says it is avible to 2005 but i got mail it is no avible licenskey. Plz need some help [:(]

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0 Xeno over 22 years ago

Do you still have access to the Webadmin? What does the licence-menu say?
Could you post the notificationmail?

Xeno
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0 Overnet over 22 years ago in reply to Xeno

Yes i still have access to webadmin my licence meny say this

License
   Registration Date:     15 Sep 2002
   License Type:     Office

Options
   System Up2Date: ON (15 Sep 2005)
   Surf Protection: OFF
   Virus Protection: OFF
   Special: Home use only

And here is what my notifacation mail says.

Subject: [INF 055] No valid license. Please contact your
reseller

System Uptime      : 0 days 1 hours 39 minutes
System Load        : 0.05
System Version     : Astaro Security Linux  4.016 License            : Office Version
Active IP Count    : Counter Error - please contact your vendor or
support!
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0 uncue75 over 22 years ago in reply to Overnet

check the date in your BIOS.
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0 uncue75 over 22 years ago in reply to Overnet

check the date in your BIOS.
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0 Overnet over 22 years ago in reply to uncue75

Tha date in bios is okej i have not change anyway. If i use ASL iso 4.008 i have not this problem
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0 uncue75 over 22 years ago in reply to Overnet

how about copying and pasting your key. I have fat-fingered mine several times and it didn't work.
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0 Overnet over 22 years ago in reply to uncue75

I use my old backup from ASL 4.008 and i not type in the license key. If i use iso ASL 4.008 i have not this problem only when i uppdate to iso ASL 4.016
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0 uncue75 over 22 years ago in reply to Overnet

I would suggest that you go to the portal site and then copy and past your license key over top the one you already have in the box currently.

This thread is going around in circles. why don't you try what the first response suggested?
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0 Overnet over 22 years ago in reply to uncue75

Why should i type in my key again if i don´t have type in my key since 2002 in september when i recive it? It have works to now. It must be a big bug in the new kernel in ASL or any else can be wrong
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0 uncue75 over 22 years ago in reply to Overnet

Funny you are the only one with this particular problem.  I would once again recommed as others have suggested .

You ask for help but won't try what people suggest to you.

Good luck on finding  a fix to your problem.
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0 Overnet over 22 years ago in reply to uncue75

Tell me why i must type in my old key again who have worked until now wiht a new isofile?
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0 Vukasin over 22 years ago in reply to Overnet

because maybe the import of the backup has failed
because maybe the backup is damaged
because maybe the import parsing of the license has failed due to a bug
because...
because...
because...

But (as said before) if do not want to take advice from us mere mortals, why ask for it?
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