We have a problem with device configuration after upgrading from version 9.712-12 to version 9.713-19.
Can we apply device backup from version 9.712-12 to the device in version 9.713-19?
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We have a problem with device configuration after upgrading from version 9.712-12 to version 9.713-19.
Can we apply device backup from version 9.712-12 to the device in version 9.713-19?
Hello MarcinB ,
Thank you for reaching out to the community, you can restore the back up from lower firmware to high or equivalent firmware but not from higher to lower firmware.
Yes, you can restore the back up from 9.712-12 to 9.713-19
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello MarcinB ,
Thank you for reaching out to the community, you can restore the back up from lower firmware to high or equivalent firmware but not from higher to lower firmware.
Yes, you can restore the back up from 9.712-12 to 9.713-19
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.