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i can't upload home license to my utm120

Hello,

Finally i recovered my utm120.

But as i want to install home edition license, it can't.

utm says 'Cannot use ASG software license on ASG1xx device.'

i created and downloaded from myutm.sophos.com



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  • Hello ,

    Thank you for reaching out to the community, 

    take a backup !!

    1)  login as loginuser
    2)  enter the command "su" (without quotes) to elevate to root privilege's
    3)  enter the command "rm /etc/asg" (without quotes)
    4)  reboot

     > You can also contact customer care team - [Note: This email has been disabled - visit support.sophos.com to raise a case]

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


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