Hello,
My UTM Home Use License has been expired and went to myutm to create a new one, but when I tried to install it I got the error message shown in the screenshot, can anyone help, please.
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Hello,
My UTM Home Use License has been expired and went to myutm to create a new one, but when I tried to install it I got the error message shown in the screenshot, can anyone help, please.
Are you trying to install a Home Use License on this Sophos device? To my knowledge that doesn't work without reloading the device with the ISO after taking some steps prior to loading it.
XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
16GB Memory | 500GB SSD HDD | GB Ethernet x5
I am new to this position and I found that a Home Licence was installed to this hardware appliance and the problem is that we are a school and I can not reinstall the appliance. I just needed to activate the remote access feature but the menu is greyed and I can do nothing unless renewing the license where I am stuck now.
You will most likely need to get a hold of a Sophos Reseller in your area to obtain the license. Home licenses aren't supposed to be used in that fashion. I'm sure there would be a big educational discount on a license.
XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
16GB Memory | 500GB SSD HDD | GB Ethernet x5
Salut Mohammed et bienvenu - welcome to the UTM Community!
As Amodin says, your school will need to pay for a renewed license. Your reseller can arrange for a demo license to get you through a few days while waiting for your license renewal. Your license has expired, so only the firewall capabilities are available. The free home-use license should not be used on that ASG in a production environment.
Cheers - Bob