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Up2Date and patterns not updating?

kdanway

Hello community,

I downloaded and installed Sophos UTM Home 9.351-3. I have it set to auto update. My current pattern version shows nothing, it's empty and last check shows never. Looking in the Up2Date message logs I see connection errors.
No service resource record found for (_https._tcp.utmu2d.sophos.com): SERVFAIL
Could not connect to Server sg1.utmu2d.sophos.com (status=500 Can't connect to sg1.utmu2d.sophos.com:443)
No Authentication Servers found in DNS. Using defaults
There are other errors but didn't want to copy and paste the whole page. I'm really not sure what is happening, could anyone help out?  I'm also very confused about the manual updates shown at ftp://ftp.astaro.com/pub/. Could someone please explain the different update files?
Thank you very much,
Kenneth Waycaster



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  • 0
    Hi there,

    wie have the same issue. Yesterday we updated several UTMs (SG105 and SG135) to Version 9.351003 and now the pattern is still outdated. Current installed pattern is 91534 on some and 91547 on two other UTMs. On one of our SG230 we also updated to 9.351003 and the pattern is up 2 date 91583.

    When i switch to manual pattern update, there is a new version shown in the Web-Admin
    Current pattern version: 91534
    Latest available pattern version: 91583

    but when i click Update patterns now, nothing happens:

    2015:11:26-09:42:02 BBWSWHFW01 audld[14968]: patch up2date possible
    2015:11:26-09:42:16 BBWSWHFW01 audld[14968]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2015:11:26-09:57:02 BBWSWHFW01 audld[17800]: no HA system or cluster node
    2015:11:26-09:57:02 BBWSWHFW01 audld[17800]: Starting Up2Date Package Downloader
    2015:11:26-09:57:02 BBWSWHFW01 audld[17800]: patch up2date possible
    2015:11:26-09:57:13 BBWSWHFW01 audld[17800]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2015:11:26-10:12:02 BBWSWHFW01 audld[20640]: no HA system or cluster node
    2015:11:26-10:12:02 BBWSWHFW01 audld[20640]: Starting Up2Date Package Downloader
    2015:11:26-10:12:03 BBWSWHFW01 audld[20640]: patch up2date possible
    2015:11:26-10:12:21 BBWSWHFW01 audld[20640]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2015:11:26-10:22:34 BBWSWHFW01 audld[21961]: no HA system or cluster node
    2015:11:26-10:22:34 BBWSWHFW01 audld[21961]: Starting Up2Date Package Downloader
    2015:11:26-10:22:35 BBWSWHFW01 audld[21961]: patch up2date possible
    2015:11:26-10:22:36 BBWSWHFW01 audld[21961]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

    And in SUM it also shows 6 UTMs are outdated.

    Any news so far?

    Cheers

    Peter
Reply
  • 0
    Hi there,

    wie have the same issue. Yesterday we updated several UTMs (SG105 and SG135) to Version 9.351003 and now the pattern is still outdated. Current installed pattern is 91534 on some and 91547 on two other UTMs. On one of our SG230 we also updated to 9.351003 and the pattern is up 2 date 91583.

    When i switch to manual pattern update, there is a new version shown in the Web-Admin
    Current pattern version: 91534
    Latest available pattern version: 91583

    but when i click Update patterns now, nothing happens:

    2015:11:26-09:42:02 BBWSWHFW01 audld[14968]: patch up2date possible
    2015:11:26-09:42:16 BBWSWHFW01 audld[14968]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2015:11:26-09:57:02 BBWSWHFW01 audld[17800]: no HA system or cluster node
    2015:11:26-09:57:02 BBWSWHFW01 audld[17800]: Starting Up2Date Package Downloader
    2015:11:26-09:57:02 BBWSWHFW01 audld[17800]: patch up2date possible
    2015:11:26-09:57:13 BBWSWHFW01 audld[17800]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2015:11:26-10:12:02 BBWSWHFW01 audld[20640]: no HA system or cluster node
    2015:11:26-10:12:02 BBWSWHFW01 audld[20640]: Starting Up2Date Package Downloader
    2015:11:26-10:12:03 BBWSWHFW01 audld[20640]: patch up2date possible
    2015:11:26-10:12:21 BBWSWHFW01 audld[20640]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"
    2015:11:26-10:22:34 BBWSWHFW01 audld[21961]: no HA system or cluster node
    2015:11:26-10:22:34 BBWSWHFW01 audld[21961]: Starting Up2Date Package Downloader
    2015:11:26-10:22:35 BBWSWHFW01 audld[21961]: patch up2date possible
    2015:11:26-10:22:36 BBWSWHFW01 audld[21961]: id="3701" severity="info" sys="system" sub="up2date" name="Authentication successful"

    And in SUM it also shows 6 UTMs are outdated.

    Any news so far?

    Cheers

    Peter
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