Regarding the "Invalid request" issue while trying to access the mail manager:
We are aware of some customers experiencing this minor intermittent issue.
Workarounds to this include refreshing the page or clearing out the browser's cache.
If you are experiencing different symptoms or unable to resolve this issue via the workarounds above, please raise a support case and PM me with your support case number for followup.
Edit 2018-11-13: see my post below with a workaround.
If you have not yet Up2Dated to 9.510-5, DON'T!!!!!!
Based on another thread here, I tested the [Download] buttons on the 'Internal Users' tab of 'Email >> Encryption' - they are ineffective - no download results.
After opening a Support ticket for that, I tested downloads elsewhere. Apparently, the [Download] buttons in 'Certificate Management' depend on the same code.
darn, I have just upgraded this morning! luckily the company does not use this feature.
Although I was prompted by Sophos support to update, this is due to an issue with the Geo IP DB (being out of date) and showing a Public IP the customer are using as Swiss.
This I know is an issue since April, the DB used is from Maxmind, and they [Maxmind] have confirmed that on April 1st this year the DB was deprecated for a newer version which Sophos has not yet updated.
Should this not be incorporated within a pattern update?
This does play havoc with Country blocking, as my router would effectively block itself .. lol
currently (it seems) the QA for UTM updates is a little lax ...
EDIT
Have since found out that this is an issue with the product being used on the UTM, no known fix date for this :(, i have already found this out (one of my customers Public IPs shows up as Swiss, so country blocking may work some of the time but no guarantees)
on a more positive note - the upgrade wen without hitch, other than some users needing to clear their cache...
UTM is a realy good product, much better than xg. please throw xg away and focus again on utm
My numer 1 Problem - Exchange 2016 with more than one real server via waf isn't fixed, since we migrated to this and this was a year in the past. considering that now exchange 2019 comes out
UTM is a realy good product, much better than xg. please throw xg away and focus again on utm
My numer 1 Problem - Exchange 2016 with more than one real server via waf isn't fixed, since we migrated to this and this was a year in the past. considering that now exchange 2019 comes out
