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Up2Date läuft nicht an.

zobelix

Hi,
die Up2Date funktion meiner UTM (ASG525, Ver.9.411-3, HA NODE) funktioniert leider nicht mehr so wie sie es sollte.Nach einem klick auf "Update to latest Version now" passiert dort leider mal nichts!

Log ist anbei von "Up2date messages"

2017:06:19-08:28:01 asg01-1 audld[12529]: running on HA master system or cluster node
2017:06:19-08:28:01 asg01-1 audld[12529]: Starting Up2Date Package Downloader
2017:06:19-08:28:02 asg01-1 /sbin/audld.plx[12529]: Cannot connect: Connection refused
2017:06:19-08:28:02 asg01-1 audld[12529]: can't connect to Confd: 
2017:06:19-08:28:04 asg01-1 audld[12529]: disabling patch up2dates (confd hint)
2017:06:19-08:28:04 asg01-1 audld[12529]: Using static update server list in HA mode
2017:06:19-08:28:34 asg01-1 audld[12529]: Could not connect to Server us1.utmu2d.sophos.com (status=500 Can't connect to us1.utmu2d.sophos.com:443 (timeout)).
2017:06:19-08:28:49 asg01-1 audld[12529]: >=========================================================================
2017:06:19-08:28:49 asg01-1 audld[12529]: ILLEGAL XML doc received
2017:06:19-08:28:49 asg01-1 audld[12529]: 
2017:06:19-08:28:49 asg01-1 audld[12529]:  1. Modules::Logging::msg:46() /</sbin/audld.plx>Modules/Logging.pm
2017:06:19-08:28:49 asg01-1 audld[12529]:  2. Modules::Audld::Authentication::XML::check:45() /</sbin/audld.plx>Modules/Audld/Authentication/XML.pm
2017:06:19-08:28:49 asg01-1 audld[12529]:  3. Modules::Audld::Authentication::_authenticate:166() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:49 asg01-1 audld[12529]:  4. Modules::Audld::Authentication::start:64() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:49 asg01-1 audld[12529]:  5. main::main:174() audld.pl
2017:06:19-08:28:49 asg01-1 audld[12529]:  6. main::top-level:40() audld.pl
2017:06:19-08:28:49 asg01-1 audld[12529]: |=========================================================================
2017:06:19-08:28:49 asg01-1 audld[12529]: Authentication Server us1.utmu2d.sophos.com: 'ERR_XX' 'Server sent a mis-formed XML document: <u2d>error</u2d>
2017:06:19-08:28:49 asg01-1 audld[12529]: 
2017:06:19-08:28:49 asg01-1 audld[12529]: '
2017:06:19-08:28:49 asg01-1 audld[12529]: |=========================================================================
2017:06:19-08:28:49 asg01-1 audld[12529]: ILLEGAL XML doc received
2017:06:19-08:28:49 asg01-1 audld[12529]: 
2017:06:19-08:28:49 asg01-1 audld[12529]:  1. Modules::Logging::msg:46() /</sbin/audld.plx>Modules/Logging.pm
2017:06:19-08:28:49 asg01-1 audld[12529]:  2. Modules::Audld::Authentication::XML::check:45() /</sbin/audld.plx>Modules/Audld/Authentication/XML.pm
2017:06:19-08:28:49 asg01-1 audld[12529]:  3. Modules::Audld::Authentication::_authenticate:166() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:49 asg01-1 audld[12529]:  4. Modules::Audld::Authentication::start:64() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:49 asg01-1 audld[12529]:  5. main::main:174() audld.pl
2017:06:19-08:28:49 asg01-1 audld[12529]:  6. main::top-level:40() audld.pl
2017:06:19-08:28:49 asg01-1 audld[12529]: |=========================================================================
2017:06:19-08:28:49 asg01-1 audld[12529]: Authentication Server us2.utmu2d.sophos.com: 'ERR_XX' 'Server sent a mis-formed XML document: <u2d>error</u2d>
2017:06:19-08:28:49 asg01-1 audld[12529]: 
2017:06:19-08:28:49 asg01-1 audld[12529]: '
2017:06:19-08:28:51 asg01-1 audld[12529]: |=========================================================================
2017:06:19-08:28:51 asg01-1 audld[12529]: ILLEGAL XML doc received
2017:06:19-08:28:51 asg01-1 audld[12529]: 
2017:06:19-08:28:51 asg01-1 audld[12529]:  1. Modules::Logging::msg:46() /</sbin/audld.plx>Modules/Logging.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  2. Modules::Audld::Authentication::XML::check:45() /</sbin/audld.plx>Modules/Audld/Authentication/XML.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  3. Modules::Audld::Authentication::_authenticate:166() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  4. Modules::Audld::Authentication::start:64() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  5. main::main:174() audld.pl
2017:06:19-08:28:51 asg01-1 audld[12529]:  6. main::top-level:40() audld.pl
2017:06:19-08:28:51 asg01-1 audld[12529]: |=========================================================================
2017:06:19-08:28:51 asg01-1 audld[12529]: Authentication Server sg1.utmu2d.sophos.com: 'ERR_XX' 'Server sent a mis-formed XML document: <u2d>error</u2d>
2017:06:19-08:28:51 asg01-1 audld[12529]: 
2017:06:19-08:28:51 asg01-1 audld[12529]: '
2017:06:19-08:28:51 asg01-1 audld[12529]: |=========================================================================
2017:06:19-08:28:51 asg01-1 audld[12529]: ILLEGAL XML doc received
2017:06:19-08:28:51 asg01-1 audld[12529]: 
2017:06:19-08:28:51 asg01-1 audld[12529]:  1. Modules::Logging::msg:46() /</sbin/audld.plx>Modules/Logging.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  2. Modules::Audld::Authentication::XML::check:45() /</sbin/audld.plx>Modules/Audld/Authentication/XML.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  3. Modules::Audld::Authentication::_authenticate:166() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  4. Modules::Audld::Authentication::start:64() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  5. main::main:174() audld.pl
2017:06:19-08:28:51 asg01-1 audld[12529]:  6. main::top-level:40() audld.pl
2017:06:19-08:28:51 asg01-1 audld[12529]: |=========================================================================
2017:06:19-08:28:51 asg01-1 audld[12529]: Authentication Server eu1.utmu2d.sophos.com: 'ERR_XX' 'Server sent a mis-formed XML document: <u2d>error</u2d>
2017:06:19-08:28:51 asg01-1 audld[12529]: 
2017:06:19-08:28:51 asg01-1 audld[12529]: '
2017:06:19-08:28:51 asg01-1 audld[12529]: |=========================================================================
2017:06:19-08:28:51 asg01-1 audld[12529]: All 4 Authentication Servers failed
2017:06:19-08:28:51 asg01-1 audld[12529]: 
2017:06:19-08:28:51 asg01-1 audld[12529]:  1. Modules::Logging::msg:46() /</sbin/audld.plx>Modules/Logging.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  2. Modules::Audld::Authentication::_handle_failure:235() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  3. Modules::Audld::Authentication::start:66() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  4. main::main:174() audld.pl
2017:06:19-08:28:51 asg01-1 audld[12529]:  5. main::top-level:40() audld.pl
2017:06:19-08:28:51 asg01-1 audld[12529]: |=========================================================================
2017:06:19-08:28:51 asg01-1 audld[12529]: id="3703" severity="error" sys="system" sub="up2date" name="Authentication failed, no valid answer from Authentication Servers"
2017:06:19-08:28:51 asg01-1 audld[12529]: 
2017:06:19-08:28:51 asg01-1 audld[12529]:  1. Modules::Logging::alf:100() /</sbin/audld.plx>Modules/Logging.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  2. Modules::Audld::Authentication::start:70() /</sbin/audld.plx>Modules/Audld/Authentication.pm
2017:06:19-08:28:51 asg01-1 audld[12529]:  3. main::main:174() audld.pl
2017:06:19-08:28:51 asg01-1 audld[12529]:  4. main::top-level:40() audld.pl


Für einen Lösungsansatz wäre ich sehr dankbar.


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  • 0

    Hallo,

     

    diese Meldung kommt höchstwahrscheinlich daher, dass ein Pattern nicht korrekt installiert ist oder fehlt.

    Dies kann soweit ich weiß aber nur der Support von Sophos selbst reparieren oder ein Reimage.

     

    Du könntest überprüfen, ob diese Meldung auch vom Node 2 kommt.

     

    Vielleicht ist ein Reimage hier schneller (Version 9.5?) und damit verbundene Wechsel auf die neue Postgres Database?

     

    Gruß

    __________________________________________________________________________________________________________________

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