Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 10 replies
  • Subscribers 3 subscribers
  • Views 6754 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

License usage: EXCEEDING 90% OF USER COUNT on Sophos UTM

Akcent

Hallo,

wir haben eine UTM als VM laufen und ca. max. 80 aktive IP-Adressen im LAN.

Seit heute (vermutlich nach einem IP-Scan) bekomme ich diese Meldung

Licensed Users/IPs: 250
Counted  Users/IPs: 245

Ein Reboot hat die Liste mit den aktiven IP's zwar geleert, aber nach ein paar Stunden kam die Meldung erneut.

Da sind IP-Adressen drin die definitiv nicht in Benutzung sind.

Hat ggf. jemand eine Idee / Vorchlag was ich hier tun kann?

Danke und Gruß, Herry



This thread was automatically locked due to age.
Parents
  • 0

    Ein weiterer Fund im Netz:

    -Resetting the IP count-
    1) Login to unit via SSH (you must have the "loginuser" and "root" user passwords set via the web interface).
    2) Type "cc" and hit enter
    3) Type "licensing" and hit enter
    4) Type "active_ips@" and hit enter
    5) Type "=[]" and hit enter
    6) Type ".." and hit enter
    7) Type "user_limit_exceeded$" and hit enter
    8) Type "=0" and hit enter
    9) Tyipe "exit", to quit, and hit enter.

    At this point the IP table should be flushed and the unit should no longer be in violation of the license.

  • 0 in reply to Akcent

    Hallo,

    (Sorry, my German-speaking brain isn't creating thoughts at the moment. [:(])

    That workaround hasn't worked for several years, Akcent.  I believe that Sophos Support can help you.  Please confirm if they do.

    MfG - Bob (Bitte auf Deutsch weiterhin.)

Reply
  • 0 in reply to Akcent

    Hallo,

    (Sorry, my German-speaking brain isn't creating thoughts at the moment. [:(])

    That workaround hasn't worked for several years, Akcent.  I believe that Sophos Support can help you.  Please confirm if they do.

    MfG - Bob (Bitte auf Deutsch weiterhin.)

Children
No Data