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red 50 offline provisionierten Entsperrcode verloren

Hallo,

habe beim testing im homelab durch unachtsamkeit (zu frühes löschen der offline provisionierten red auf einer anderen firewall) den hinterlegten entsperrcode der RED verloren

mit dem aktuell angezeigten onlinecode bekomme ich folgende meldung

red_server[2075]: command '{"data":{"message":"Failed to apply device config: Invalid unlock code to unlock 'offline' deployed device to 'offline' mode"},"type":"DISCONNECT"}'

gibt es eine option seitens sophos den offline code zu recovern?

Red-ID habe ich aus Datenschutzgründen noch nicht angegeben, würde ich bei möglichlkeit aber nachreichen



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  • Hallo Oliver,

    Herzlich willkommen hier in der Community !

    (Sorry, my German-speaking brain isn't creating thoughts at the moment. Frowning2)

    If you have a UTM backup from when the RED was working, open the backup file in Notepad++ or similar and search for unlock.  That should show you the current and previous unlock codes.

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hallo Oliver,

    Herzlich willkommen hier in der Community !

    (Sorry, my German-speaking brain isn't creating thoughts at the moment. Frowning2)

    If you have a UTM backup from when the RED was working, open the backup file in Notepad++ or similar and search for unlock.  That should show you the current and previous unlock codes.

    MfG - Bob (Bitte auf Deutsch weiterhin.)

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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