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Welchen Support erhalte ich unter "Standard-Support" SG310

Christian Weiner

Da ich bis jetzt noch kein eindeutiges Dokument gefunden habe bzw. mir der Sophos Händler nur irgendwas von bis zu 280$ pro Stunde bei 2 Stunden Reaktionszeit erklärt hat, würde mich mal eines interessieren:

Welchen Support erhalte ich unter "Standard-Support" bzw. mit welchen Reaktitionszeiten ist zu rechnen und in welchem Dokument ist das verschriftlicht?



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  • FormerMember
    0 FormerMember

    Hi ,

    Thanks for reaching out, and welcome to the Sophos Community! 

    Your Sophos account manager would be the best resource to get this information. Let me know if you need assistance with contacting your account manager. 

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi ,

    Thanks for reaching out, and welcome to the Sophos Community! 

    Your Sophos account manager would be the best resource to get this information. Let me know if you need assistance with contacting your account manager. 

    Thanks,

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