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iOS Mail unable to send/receive

dale sellers

 

When connected through UTM 9, my iOS devices are not able to send or receive mail with multiple providers (EG: Yahoo, Gmail and 50webs hosting).

When on LTE network, everything works as expected.

What do I need to do to fix this problem?

Thanks in advance!

Dale



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    dale sellers said:

    When connected through UTM 9, my iOS devices are not able to send or receive mail with multiple providers (EG: Yahoo, Gmail and 50webs hosting).

    When on LTE network, everything works as expected.

    What do I need to do to fix this problem?

    Thanks in advance!

    Dale

    Dale,

    Do you have IMAPS, POP3S, or SMTPS scanning turned on?  i.e.: Are you scanning the secure versions of IMAP, POP3, or SMTP?

    This causes issues with my iOS devices when turned on in XG Firewall (because I haven't worked on the certificates yet).

    *I switched to XG months ago and can't remember the UTM console to direct you where to look.*

    You can continue to scan standard IMAP, POP3, and SMTP, but turning off scanning for IMAPS, POP3S, and SMTPS may help you with this issue.

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  • 0

    dale sellers said:

    When connected through UTM 9, my iOS devices are not able to send or receive mail with multiple providers (EG: Yahoo, Gmail and 50webs hosting).

    When on LTE network, everything works as expected.

    What do I need to do to fix this problem?

    Thanks in advance!

    Dale

    Dale,

    Do you have IMAPS, POP3S, or SMTPS scanning turned on?  i.e.: Are you scanning the secure versions of IMAP, POP3, or SMTP?

    This causes issues with my iOS devices when turned on in XG Firewall (because I haven't worked on the certificates yet).

    *I switched to XG months ago and can't remember the UTM console to direct you where to look.*

    You can continue to scan standard IMAP, POP3, and SMTP, but turning off scanning for IMAPS, POP3S, and SMTPS may help you with this issue.

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