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Updating to 9.506 - Broke HA cluster

Anth

Hi all,

On Friday I patched our Sophos UTM cluster to 9.506 and found that the cluster is broken unless the passive node is switched off. The VM's are on the same ESX host and I have checked that they both have Virtual mac setting set to 0. Has anyone noticed this also and have a work around?

Cheers

Anthony 



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  • 0

    Also having such issue since December 2017, and it is still not fixed after 3 month( SOPHOS support could not help in this case, explained them situation 3 times from the beginning( they suggested to move 2 VM from 2 datacenters to one physical switch :) ), than transferred to UK based support - took 2 weeks, who gives suggestions once per 2 weeks than disappears).

    Before that case we had few incidents and support solved problems relatively quickly( one of them were split brain situation with HA).

    And it is paid HA solution, my network infrastructure depends on it. This problem solving from SOPHOS part is not for business critical application.

    IMHO really like the concept of UTM but looks like it is last this SOPHOS is working on right now and with this support you can't trust your business to SOPHOS UTM if you have virtual infrastructure.

  • 0 in reply to JDLL

    Very bad support here 100% agree. Feels like the End of UTM, because of their focus to XG. Unfortunatly the software quality here is even worse. Sad since I worked already with Astaro 6.

     

    BTW: My case got closed with the resolution "fixed in version 9.508". So there will be 9.507 and 9.508...

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  • 0 in reply to JDLL

    Very bad support here 100% agree. Feels like the End of UTM, because of their focus to XG. Unfortunatly the software quality here is even worse. Sad since I worked already with Astaro 6.

     

    BTW: My case got closed with the resolution "fixed in version 9.508". So there will be 9.507 and 9.508...

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