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IPSEC VPN to AWS Drop - Need to Diagnose

Dear All,

I am trying to investigate a drop of two of my four VPC VPNs dropped overnight last week.  The log files on the SG430s that I have are not particularly helpful and AWS are insisting that a DPD they sent wasn't responded to (contrary to what I can gather from the SG430s).

Can anyone suggest a way to easily see what might have caused the VPNs to drop?

Incidentally, disabling and re-enabling the two VPNs that had failed immediately fixed the issue and they've remained up and stable since.

Many thanks in advance,

Chris



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  • Hi, Chris, and welcome to the UTM Community!

    You need someone to look at your logs that's knowledgeable about IPsec and StrongVPN (the version used by the UTM).  Sophos Support should be helpful.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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