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Downloading/Uploading slow

Edgar_Quintana

HI,

 

I´ve a 100/100 mbps optic line and UTM 125 SG.

 

Enviroment:

 

Optic router->L3 Switch Gigabit MTU 1500->UTM WAN interface MTU 1500

 

Our provider  tests line up to 100/100 but when I run a wget from UTM I get this report.

 

pasarela:/home/login # wget ftp.rediris.es/.../debian-live-9.1.0-i386-gnome.iso

--2017-08-31 17:23:28--  ftp.rediris.es/.../debian-live-9.1.0-i386-gnome.iso

           => `debian-live-9.1.0-i386-gnome.iso.4'

Resolving ftp.rediris.es... 130.206.13.2, 2001:720:418:cafd::2

Connecting to ftp.rediris.es|130.206.13.2|:21... connected.

Logging in as anonymous ... Logged in!

==> SYST ... done.    ==> PWD ... done.

==> TYPE I ... done.  ==> CWD /sites/debian.org/debian-cd/9.1.0-live/i386/iso-hybrid ... done.

==> SIZE debian-live-9.1.0-i386-gnome.iso ... 2394816512

==> PASV ... done.    ==> RETR debian-live-9.1.0-i386-gnome.iso ... done.

 

    [                     <=>               ] 722,643,039 2.70M/s 

 

And no more speed.

 

Why?

I opened a ticket to Sophos and  are working but the say, everything is ok.

 

Any ideas?

 

Regards



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  • 0 in reply to Edgar_Quintana

    You aren't giving us much information; do you use web filtering, ips, av scanning? How many users are using the UTM? Those can have a great impact on the speed.

    Managing several Sophos UTMs and Sophos XGs both at work and at some home locations, dedicated to continuously improve IT-security and feeling well helping others with their IT-security challenges.

    Sometimes I post some useful tips on my blog, see blog.pijnappels.eu/category/sophos/ for Sophos related posts.

  • 0 in reply to apijnappels

    HI,

     

     

    Same result using SSH to Sophos UTM and a standard computer with HTTP proxy or IP.

     

    If I open 3 o more downloads at same time, we can reach the  full download speed but not with single download.

     

    Any idea?

     

    Regards

  • 0 in reply to Edgar_Quintana

    What is the latency on the line? Is the client connected through WLAN? If yes do the same test with a cable.

    Are you sure that the server is sending the information fast enough?

    Use a speed test website like http://www.speedtest.net/ to a local sever with enough speed.

    Do the same test with a client directly connected to the line with the IP of the WAN interface of the sophos.

  • 0 in reply to BeEf

    Hi,

     

    Using cat.6 wire

     

    Some pings from my UTM

     

    pasarela:/home/login # ping 8.8.8.8

    PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.

    64 bytes from 8.8.8.8: icmp_seq=1 ttl=58 time=10.0 ms

    64 bytes from 8.8.8.8: icmp_seq=2 ttl=58 time=9.81 ms

    64 bytes from 8.8.8.8: icmp_seq=3 ttl=58 time=9.66 ms

    64 bytes from 8.8.8.8: icmp_seq=4 ttl=58 time=9.82 ms

     

    To our ISP DNS servers 

     

    pasarela:/home/login # ping 194.30.6.1 

    PING 194.30.6.1 (194.30.6.1) 56(84) bytes of data.

    64 bytes from 194.30.6.1: icmp_seq=1 ttl=60 time=1.65 ms

    64 bytes from 194.30.6.1: icmp_seq=2 ttl=60 time=1.39 ms

    64 bytes from 194.30.6.1: icmp_seq=3 ttl=60 time=1.41 ms

    64 bytes from 194.30.6.1: icmp_seq=4 ttl=60 time=1.32 ms

     

    Our ISP tests speed to a Mikrotik router up to our UTM and speed is OK. The problem must be between the Mikrotik gigaEth2 and the UTM gigaEth7.

     

    Any ideas?

     

    Regards

Reply
  • 0 in reply to BeEf

    Hi,

     

    Using cat.6 wire

     

    Some pings from my UTM

     

    pasarela:/home/login # ping 8.8.8.8

    PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.

    64 bytes from 8.8.8.8: icmp_seq=1 ttl=58 time=10.0 ms

    64 bytes from 8.8.8.8: icmp_seq=2 ttl=58 time=9.81 ms

    64 bytes from 8.8.8.8: icmp_seq=3 ttl=58 time=9.66 ms

    64 bytes from 8.8.8.8: icmp_seq=4 ttl=58 time=9.82 ms

     

    To our ISP DNS servers 

     

    pasarela:/home/login # ping 194.30.6.1 

    PING 194.30.6.1 (194.30.6.1) 56(84) bytes of data.

    64 bytes from 194.30.6.1: icmp_seq=1 ttl=60 time=1.65 ms

    64 bytes from 194.30.6.1: icmp_seq=2 ttl=60 time=1.39 ms

    64 bytes from 194.30.6.1: icmp_seq=3 ttl=60 time=1.41 ms

    64 bytes from 194.30.6.1: icmp_seq=4 ttl=60 time=1.32 ms

     

    Our ISP tests speed to a Mikrotik router up to our UTM and speed is OK. The problem must be between the Mikrotik gigaEth2 and the UTM gigaEth7.

     

    Any ideas?

     

    Regards

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