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Remote Access IPSec - Client IP Changes on rekey

Hi All,

I have setup a certificate based Remote Access IPSec tunnel for some users.

The tunnel works perfectly and behaves as expected.

However I have noticed that while a user is logged in they may be assigned more than 1 IP from the VPN DHCP pool.

E.G after 3.5 hours hours of usage the client has been assigned 3 different IPs in the DHCP range, this is without every having disconnected.

 

Anybody got any ideas ?

 

Thanks



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  • What problem is this causing, Padraig?

    Cheers - Bob

  • Hi Bob,

    This should be a normal IPSec Remote Access tunnel, nothing fancy.

    The behaviour I'm getting however is far normal normal.

    1
    user
    IPsec
    x.x.x.x
    2017-05-19 20:30:33
    01:33:08
    10.242.5.4
    ::
    330.5 kB
    353.6 kB
    2
    user
    IPsec
    x.x.x.x
    2017-05-19 18:58:16
    03:05:10
    10.242.5.3
    ::
    340.3 kB
    365.0 kB
    3
    user
    IPsec
    x.x.x.x
    2017-05-19 17:25:59
    04:37:37
    10.242.5.2
    ::
    343.3 kB
    368.5 kB
    4
    user
    IPsec
    x.x.x.x
    2017-05-19 15:53:44
    06:09:37
    10.242.5.1
    ::
    354.3 kB
    386.3 kB

     

    Table above is what happened after connecting and letting a simple ping run to an internal client (table is in reverse order).

    Whats even weirder is that client is still running and thinks its connected even though the UTM does not see it as connected.

    Any ideas.

    I'm using the Sophos IPSec client.

     

    Thanks

  • Hi Padraig, 

    Where do you see those logs? I tested it in my local lab and could find any logs showing IPSec protocol.

    Cheers-

  • Hi All,

     

    Got to the bottom of this, the issue was being caused by a carrier with lousy connectivity.

    The link was dropping intermittently but we had no visibility over it.

    Switched over to a proper carrier and its running like a train.

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