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Am I the only one being automatically logged out of the Community all the time?

BAlfson

I just logged in again after having done so a few minutes earlier.  I then Ctrl-left-clicked on a thread to open it in a new tab and moved to that tab.  When I clicked on [Reply], I found that I had been logged out again.

Last Friday, I posted Earlier this week, I started getting logged out randomly in the Community Feedback  sub-forum of the General forum (not the General Discussion sub-forum of the UTM Community).  No one has responded to that, probably because no one bothers to go there.

Cheers- Bob



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  • It just happened again.  I sent a PM, closed that tab, tried to reply to the next tab and had to login again.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply

  • It just happened again.  I sent a PM, closed that tab, tried to reply to the next tab and had to login again.

    Cheers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
  • in reply to BAlfson

    And again.

    Jeers - Bob

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • in reply to BAlfson

    And again.

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • in reply to BAlfson

    And again.

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • in reply to BAlfson

    I'm hoping that someone else would also to this thread with a +1 or 'me too'.  So far it's just you so, purely based on that it's not widespread.  Or if anyone else is being logged out they aren't noticing it.  I would think with the shear number of users someone else would have replied if it was a central problem - with the system itself.

    I will check with our IT team, but I've got a feeling that it's going to be hard to spot something wrong with a widely used authentication system but only affects one person.

    If the issue started about Friday, what changed?  Browser (type/version), new add-on/plugin, change of setting?  Something else?  When you get logged out what's running?  If I was to attempt to recreate it, what would be the steps? I'm a bit in the dark at the moment.  However when I check with IT I'll ask for what initial troubleshooting of this would involve, but if you can have a think that would help a lot.

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