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Connection refused

Rui Santos

Hello ,

 

I have a problem with my  UTM9 , can you help me to solved ?

 When i Try to check the site  , is allowed :

 

when i try to access :

2017:04:08-10:41:52 brick-1 httpproxy[6094]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168.10.5" dstip="94.23.74.185" user="" group="" ad_domain="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_HttCffNoViolence (SOCEM Filter Block Facebook)" size="2482" request="0xc031600" url="http://www.socem.pt/" referer="" error="Connection refused" authtime="0" dnstime="56" cattime="0" avscantime="0" fullreqtime="4076011" device="0" auth="0" ua="Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0" exceptions="auth,content,url,ssl,certcheck,certdate,cache,size"

 

I don't handstand why this happening . cam you help ?

 

_Tanks you for your help



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  • 0

    Hello Rui.

    Connection refused means the remote site refused your connection. I don't think there's nothing to do with the UTM. Since I'm able to access this site now, I'm assuming that there was a temporary issue with the remote site. If you're still not able to access the site, then I would guess the remote site's firewall is blocking your WAN IP for some reason.

    Regards - Giovani

  • +1

    Giovani's probably right, but if the problem persists try the following.

    Whenever I see a statuscode="502", I first try an Antivirus Exception for the URL (^https?://www\.socem\.pt).  If the problem persists, make a DNS Host for www.socem.pt and add it to the Transparent mode Destination Skiplist on the 'Misc' tab of 'Web Filtering Options'.  Any luck with that?

    Cheers - Bob

  • 0 in reply to BAlfson

    Hello BAlfson,

    how can we proceed with Proxy Standard ?

    regards