Wireless Hotspot Device Exeption

Hi, Philip, and welcome to the UTM Community!

I think you haven't gotten an answer because it's not clear exactly what you're asking...

"i have some devices (games consoles, mobile phones etc) which i want to be connected to the network all the time but not on the internal network."

By that do you mean that you want those devices to be able to connect via WiFi to the Internet?  Are any (like the game consoles) connected via Ethernet cable to your internal network?  Can you add another Ethernet NIC to your device running UTM?

"Internal wireless network & Guest Hotspot network."

By that, do you mean that the TP-Link AP has the capability of two (and only two) separate WiFi SSIDs/networks and that you have bridged your Internal network with the Internal wireless network?  How does the TP-Link separate the traffic - using VLANs?  If so, what VLAN tags are you using?

Cheers - Bob

Thanks for your reply Bob,

Yes, i would like to connect these devices wirelessly to the WAN without connecting to Internal or requiring a code because of the hotspot.

No the TP-Link has the capability of up to 4 SSID's. Traffic for internal wireless & guest wireless is separated via VLANS. Internal is VLAN 43 and Guest is VLAN 44.

Many Thanks

I found a similar thread with the same issues regarding addition of NICS

community.sophos.com/.../vlan-problem-on-virtual-utm-setup-on-esxi-6

It was working before, right? You already had three interfaces, one for WAN with no VLAN tags and two for LAN and Guest, with VLAN tags, right?

Perhaps your interfaces got reordered when you added another VLAN interface on the VM. It used to be a problem with ESXi. I don't know if this still happens as I have very little contact with ESXi.

Check this and see if it helps you.

Regards - Giovani

Thanks,

I have tried to look into that additional tread you shared however i fail at the first step.

When SSH'ed to VMWare, the commang "cd /etc/udev/rules.d" fails as the udev path doesnt exist.

Thanks

No, you got it wrong. SSH into the UTM or use the VM console.

Regards - Giovani

Ah thanks Giovani, However again the folder doesnt exist on the Sophos UTM.

Kind Regards - Philip

Philip, I don't see how this would be possible. This is a core linux system component. Would you care to share some screenshot of what you are doing?

Regards - Gioovani

Of course!

Maybe you need a little background on using cd on Linux.

Repeat the first command, but this time put a space between "cd" and "/etc/udev/rules.d".

reagrds - Giovani

Must not be my day today!

So, I'm again confused, Philip.  If you added an additional NIC to the VM in which the UTM is installed, then you will need to reboot the UTM before it will recognize the added NIC.  If the added NIC is different (e.g., E1000 instead of VMXNET3), then you will have to re-install from ISO as the UTM is not plug-n-play.  If this is ESXi, you will want to avoid the other NIC types and use VMXNET3.

In any case, you shouldn't have needed an additional NIC in the VM hosting the UTM, just a new Interface definition in WebAdmin.

Cheers - Bob

So, I'm again confused, Philip.  If you added an additional NIC to the VM in which the UTM is installed, then you will need to reboot the UTM before it will recognize the added NIC.  If the added NIC is different (e.g., E1000 instead of VMXNET3), then you will have to re-install from ISO as the UTM is not plug-n-play.  If this is ESXi, you will want to avoid the other NIC types and use VMXNET3.

In any case, you shouldn't have needed an additional NIC in the VM hosting the UTM, just a new Interface definition in WebAdmin.

Cheers - Bob

Hello Bob,

The NIC I am creating and adding is a VMWARE one.

Would you be able to tell me what type of interface I would need to use and how it should be configured?

Kind Regards.

I thought i would show you what i am doing to try and make it easier to understand. I have created an additional VLAN (60) for an "Always Connected" network and attached it to UTM.

When I then boot UTM and connect to the web interface i see the WAN Link is "Error"

What is interesting is when i look in the Hardware tab of the Interfaces i can see that the MAC address of these interfaces have swapped around!

Would this be the issue? I have tired to fix the MAC addresses in VMWare but it threw an error around MAC addresses being reserved for other systems.

Hope this makes it clearer!

My guess is that you might be right about the MAC problem - have you rebooted Switch 0 since you made the changes to the UTM VM?  You usually need to clear the ARP table in the connected switches/routers, and Link Down is consistent with that as a problem.  Did that resolve your issue?

Cheers - Bob

Hey Bob,

Thanks for replying to me. i have tried all sorts, rebooting UTM, rebooting ESXi etc and always seem to get the same issue! I would really like to get this working as at the moment i have devices which i cant put on the network :(

Kind Regards

You might try #7.7 in Rulz.  I don't know enough about VMWare, but my guess is that you don't need to worry about the speed/duplex there, just on the ISP's modem/router and eth1.

Cheers - Bob

I took a look at rule 7.7, and i looked in the settings of my modem & I am not able to change the speed/duplex setting. i cant even see anywhere that tells me what it currently is :/

You'll probably need to check with your ISP.  It probably has a web interface with an IP like 192.168.1.1.

Cheers - Bob

I have spent a long time digging around in the modems configuration and I cant see any setting for speed/duplex.