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Only 1 node in System status of High Availability

jack83

Hi!,

I'have two VM appliance 9.409-9 in HA. From the "status" I see Master active and Slave ready, ok. From the "system status" I see only the master node.. In logging & reporting --> hardware the slave node report 0 usage... I have the same situation in other 2 appliance in HA but I have 2 node in system status and the secondary node in hardware show activity.. any idea?



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    Hello Jack

     

    Looks very weird:

    - If you have a valid support contract give it to Sophos via your reseller.

    - If not (and there are some hands at the location of the cluster) try to factory-reset the  invisible Node and let him join the cluster again after reboot.

     

    Regards, Peter

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  • 0

    Hello Jack

     

    Looks very weird:

    - If you have a valid support contract give it to Sophos via your reseller.

    - If not (and there are some hands at the location of the cluster) try to factory-reset the  invisible Node and let him join the cluster again after reboot.

     

    Regards, Peter

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