Sophos.com Download very slow

Hi Sebastian,

Did you try it through a different web browser? Did you also verify, the download speed received at the moment by downloading a file from another website?

Let us know so that it helps us make an incident report.

Thanks

Hi,

with another browser same result. Other websites, normal/full line speed up to 5MByte/s. Did you try your own, do you have a better speed?

Regards

Sebastian

Btw. the good old astaro site has the most time good performance, download.astaro.com/.../

Hi!

Today I had to download some images again, and the download speed for the iso images is still terrible. Did somebody care about this? In comparison see the speed I have at download.astaro.com:

I just did a test and I'm getting MB/s rather than kB/s from downloads.sophos.com...

First thought would be this could be location specific; either where you are in the world or your local network download speed.  If you run a general internet speed test with a service like http://www.speedtest.net/ what kind of speeds does it report?  For comparison, I just did one and it said...

I guess I could test by connecting to a VPN that routes via Germany, but I'm not sure what else I could do to repro the issue.

Maybe it´s kind of a peering problem, slow link from my provider. That can be. My line ís good, but maybe we have problems with this destination network/server. But that would need some investigations by the providers.... The good thing is, I do not need it that often....

It certainly shows a smaller transfer rate if I deliberately VPN via Germany...

I get a bit of packet loss too but that could be due to the VPN service.

Do you know the server you are connecting to?  Can you check and let me know?

It certainly shows a smaller transfer rate if I deliberately VPN via Germany...

I get a bit of packet loss too but that could be due to the VPN service.

Do you know the server you are connecting to?  Can you check and let me know?

Hi,

this is the server (that also served my request last time), seems to be a different one than yours:

Hmmm.  Thought it would be different as it's all load balanced etc. globally.  However I forced downloads.sophos.com to that IP address using my host file...

#testing slow downloads
178.79.251.10 downloads.sophos.com
178.79.251.10 sophos-1.hs.llnwd.net
178.79.251.10 downloads.sophos.com.cn.lldns.net

...but I still get a higher transfer rate...

I think moving to a different internet provider as a test would be interesting.  Not sure of your options locally but wifi to LAN; compare business to home; test from a friend's /colleague's connection or local coffee shop near by.  Something like that.  [:S]

Same here,

Germany, Bavaria, Nuernberg, Provider T-COM, no special FW (up to now) just a AVM FritzBox Router... poor download with Chrome, Edge, IE, FF Browser.

Rest of the Network gets 5MB/s Downloads.

Cheers,

Alex