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Spam Filter cannot query database servers

Starting last night one of the UTM devices we manage started sending us notifications of Spam Filter cannot query database servers

The spam filter daemon is unable to reach the database servers via HTTP. Please make sure that the device is able to send HTTP (TCP port 80) requests to the Internet. You may have to allow such traffic on upstream devices. 

System Uptime      : 1 day 2 hours 22 minutes

System Load        : 0.20

System Version     : Sophos UTM 9.411-3 

Please refer to the manual for detailed instructions.

 

It has traffic allowed on port 80 and there have been no changes in over a few months to the firewall so I'm not sure why this started last night.



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  • how often you get this message?

    possible you have network outages since last night.

    i get this message if link is down or DNS don#t answer.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

Reply
  • how often you get this message?

    possible you have network outages since last night.

    i get this message if link is down or DNS don#t answer.


    Dirk

    Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
    Sophos Solution Partner since 2003
    If a post solves your question, click the 'Verify Answer' link at this post.

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