I've been having some issues with my internet the last about 2 weeks or so no, and I've been working to troubleshoot it. Before I go back to my ISP, I want to verify what I believe is correct. Since I'm using this at home, it's a software UTM running 9.411-3, which I currently have running as a VM on my ESXi box (had the same problem last week when I was running it on completely different physical hardware - I migrated it because it was an old system and I thought the motherboard might be having issues).
I have been having problems with pages loading, streaming video (netflix, youtube, etc..) are having issue and making VoIP calls or being in WebEx's (I work from home) is problematic. So I went through all my standard troubleshooting including replacing all cables, going from being plugged directly into the back of the cable modem to a switch, different NIC's, verifying CPU and RAM utilization, etc, etc, etc... all the time I am losing packets by doing a ping from the CLI on the firewall to my gateway IP.
3286 packets transmitted, 3077 received, 6% packet loss, time 3289108ms
rtt min/avg/max/mdev = 4.135/8.225/38.392/2.611 ms
Now, I want to make sure since this is a custom Linux version that no funny business is going on, and that doing a ping directly from the CLI like this is bypassing all the UTM features (firewalls, proxy, app protection, AV, etc...)?
Thanks!
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