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No groups have been found for this user - adirectory/ldap

I know that I have tried this test before and it worked, but every time I test user authentication under Definitions and Users > Authentication Services > Servers, I get "Denied - No groups have been found for this user".

The UTM has been in use for over a year and we are not having any authentication issues, but in adding an LDAP server for UPN authentication, the test always fails. I went back and tested the adirectory servers that were already created and got the same result. I have tried every permutation of user name that I can think of:

domain\user.name

user.name@domain.com

"User Name"

CN=user.name

I got to be missing something simple, the server test itself works fine. Just the user test fails.



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