Hello,
I bought an used RED 10 from eBay. To get the unlock code for the device I followed instructions mentioned in this thread https://community.sophos.com/products/unified-threat-management/f/remote-ethernet-device-red/78094/ebay-red-10-unlock-code .
Now I got respond from the support, it is impossible to get an unlock code for a used RED when using home license. Additionally, it is not a good idea to buy an used device because only devices from an authorised reseller are supported.
Is it possible to get the unlock code or do I have to change from sophos?
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